IP Project Manager at Questel managing client patent projects, ensuring timely and quality deliverables. Collaborating with teams to meet client needs and organizing projects effectively.
Responsibilities
Receive and confirm project requests from clients; prepare and send estimates as assigned
Collaborate with Sales to develop an account cost structure which meets client needs
Train internal teams on and document client expectations
Develop a schedule for project completion that accurately allocates the correct resources to the project requirements
Regularly review the project schedule with the project team and revise as needed
Monitor the progress of the project and adjust as necessary to successful completion
Ensure project outputs follow national patent law requirements, including content, formatting, and filing deadlines
Find ways to meet occasionally tight and non-negotiable deadlines
Establish a communication schedule to update stakeholders including the client and appropriate staff on the progress of the project and account
Perform quality control measures on projects prior to delivery to clients
Communicate with clients to understand their needs and requirements related to projects and their accounts
Ensure that the project deliverables are on time, within budget, and at the required level of quality while adhering to client expectations
Prepare and deliver completed projects to clients, or ensure delivery is made to client designees by those deemed responsible
Monitor and mediate the flow of information among team members through effective communication methods and techniques
Participate in and/or lead process improvement initiatives for the benefit of the team and the organization
Foster teamwork by working cooperatively and effectively with others to resolve problems, and make decisions that enhance organizational effectiveness
Set priorities, develop a work schedule, and monitor progress toward goals
Keep abreast of relevant industry and country laws and news, mentor and train others accordingly
Provide feedback to Program Manager to improve Company proprietary software for accurately tracking the project lifecycle
Work on special projects and other duties as assigned by management
Requirements
Bachelor’s degree or equivalent work experience as a Project Manager
PMP certification preferred
Strong leadership skills
Experience in training and mentoring teams
Excellent analytical, organizational, written, and verbal communication skills
Highly developed interpersonal skills and dynamic presentation skills
Willingness to occasionally manage and deliver projects during non-standard hours
Demonstrated skills in project management, negotiations and problem-solving
Outstanding planning, scheduling, and coordination skills
Ability to stay on task with minimal supervision and regularly report on progress
Proficient in Microsoft Office, advanced Excel skills a plus
Knowledge of patent filing requirements and timelines a plus
Fluent in English
Fluency in a second language, other than English, a plus
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