A Queima é uma empresa de tecnologia que está crescendo a todo vapor! Nossa plataforma é dedicada à atividade física, saúde e bem-estar e com ela a gente TRANSFORMA VIDAS 🧡
Nos bastidores, temos um time dos sonhos que faz tudo isso acontecer! A gente valoriza muito as nossas pessoas e preza muito pelo respeito às diversidades, não é à toa que entramos no Ranking de Melhores Empresas Para Trabalhar em Minas Gerais pelo 6º ano consecutivo!
Quer fazer parte dessa história? Então #VemPraQueima e seja um transformador de vidas você também!

Queima Diária

Browse and apply for open jobs at Queima Diária.

customer-support

Queima Diária is a fitness platform offering a variety of home workout programs. It caters to individuals seeking to lose weight and gain muscle definition through guided exercise routines led by renowned trainers. The platform allows users to train anytime and anywhere, providing flexibility and access to a wide range of classes suitable for all fitness levels. With over 2.4 million people having transformed their lives through its programs, Queima Diária emphasizes a comprehensive approach to fitness, including the importance of diet and personalized training plans.

A Queima é uma empresa de tecnologia que está crescendo a todo vapor! Nossa plataforma é dedicada à atividade física, saúde e bem-estar e com ela a gente TRANSFORMA VIDAS 🧡

Nos bastidores, temos um time dos sonhos que faz tudo isso acontecer! A gente valoriza muito as nossas pessoas e preza muito pelo respeito às diversidades, não é à toa que entramos no Ranking de Melhores Empresas Para Trabalhar em Minas Gerais pelo 6º ano consecutivo!

Quer fazer parte dessa história? Então #VemPraQueima e seja um transformador de vidas você também!

• Handle customers requesting cancellations via support platforms and WhatsApp, using empathetic, personalized, clear and retention-focused approaches aligned with the company’s tone of voice, working quickly and efficiently.
• Analyze each case, understanding the customer history, journey, engagement and the real reason for cancellation.
• Present consistent arguments that demonstrate value, benefits and alternatives.
• Identify cancellation patterns and collaborate on suggestions to improve products, processes and communication.
• Work in partnership with leadership and other areas (CX, Support and Sales) to resolve complex cases.

Customer Support Analyst — Retention Focus

Customer Support Analyst focused on customer retention at Queima, helping clients manage their fitness journeys. Engaging with customers to resolve cancellations and improve their experiences.

bookkeeper

• Assist with accounting entries in the ERP system;
• Support reconciliations of balance sheet and income statement accounts;
• Collaborate in preparing regulatory filings, such as SPED accounting and tax reports;
• Assist with internal and external audit requests;
• Contribute to the organization and internal controls of accounting and tax documents.

Accounting Intern

Accounting intern responsible for ERP entries and compliance in a leading fitness company. Supporting accounting controls and collaborating with internal audits.

customer-success-manager

• Deepen the mapping of the customer journey with a focus on acquisition
• Create and automate relationship and new-customer acquisition strategies across different channels (WhatsApp, Email, Push and Web Push);
• Continuously monitor area metrics and KPIs (being data-driven and passionate about data is essential!)
• Optimize flows and processes for CRM channels (Email and WhatsApp)
• Develop multichannel campaigns and initiatives focused on customer acquisition (push, web push, email and WhatsApp), ensuring alignment with brand pillars and coordinating with other Marketing teams
• Conduct A/B tests
• Generate reports to ensure data optimization, identify opportunities for improvement and deliver business insights

CRM Analyst

CRM Analyst at Queima developing customer acquisition strategies via multichannel campaigns including WhatsApp and Email. Focused on data analysis and optimization of customer journeys.

analyst

• Support the management and optimization of paid media channels such as Google Ads, TikTok Ads and Meta Ads (Facebook/Instagram);
• Closely monitor sales figures, CPA and ROAS, helping to identify opportunities for improvement;
• Collaborate in the creation and testing of new ads and messaging (copy), always focusing on how to attract more people;
• Assist in data and metrics analysis to understand user behavior;
• Actively participate in the campaign optimization process to achieve sales targets;
• Work closely with creative teams to bring ideas to life and test new formats;
• Contribute to identifying trends and new opportunities in the digital market;
• Learn and apply best practices to attract and convert users to our products.

Media & Performance Analyst

Digital Marketing Analyst promoting the mission of a fitness technology company. Managing digital paid media channels like Google Ads and optimizing for sales performance.

• Develop strategic analyses and dashboards that connect CRM, marketing and product data, translating information into actionable insights to optimize the customer journey.
• Define and monitor performance indicators (KPIs) related to acquisition, retention, engagement and customer value (LTV, churn, NPS, RFV — recency, frequency, value).
• Support the definition and measurement of CRM strategies, campaigns and automated flows, ensuring intelligent use of data.
• Create and maintain segmentation and behavioral prediction models (purchase, reactivation, cancellation, etc.).
• Integrate and process data from different sources (CRM, automation platforms, e-commerce, BI, paid media), ensuring data quality and consistency.
• Collaborate with Marketing and Product teams on data-driven decision making.

BI Analyst – CRM Focus

BI Analyst focusing on CRM for a health and fitness company. Developing insights and dashboards to optimize customer journeys and marketing strategies.

backend-engineer

• Desenvolver e manter aplicações de alta performance em Node.js e Nest.js para o nosso ecossistema de pagamentos;
• Contribuir ativamente com as decisões de arquitetura, propondo e implementando melhorias contínuas no código;
• Apoiar desenvolvedores plenos por meio de sessões de pair programming;
• Engajar-se ativamente nas cerimônias ágeis da sprint;
• Monitorar a saúde e a performance das funcionalidades em produção utilizando ferramentas de observabilidade;
• Atuar como guardião da qualidade do código, promovendo code reviews detalhados, definindo boas práticas e garantindo a cobertura de testes (unitários, de integração e E2E);
• Propor inovações e melhorias proativamente, não apenas respondendo a demandas, mas também identificando oportunidades de otimização de custos, aumento da taxa de aprovação de pagamentos ou melhoria da experiência do usuário.

Senior Back-end Developer – Payments Squad

Back-end Developer responsible for building and maintaining high-performance applications in Node.js for payment systems. Join Queima for a mission of transforming lives through health and fitness.

A Queima é uma empresa de tecnologia que está crescendo a todo vapor! Nossa plataforma é dedicada à atividade física, saúde e bem-estar e com ela a gente TRANSFORMA VIDAS 🧡 Nos bastidores, temos um time dos sonhos que faz tudo isso acontecer! A gente valoriza muito as nossas pessoas e preza muito pelo respeito às diversidades, não é à toa que entramos no Ranking de Melhores Empresas Para Trabalhar em Minas Gerais pelo 6º ano consecutivo! Quer fazer parte dessa história? Então #VemPraQueima e seja um transformador de vidas você também!

Queima Diária

About the company

Open jobs

6 jobs found

Customer Support Analyst — Retention Focus

Queima Diária

Accounting Intern

Queima Diária

CRM Analyst

Queima Diária

Media & Performance Analyst

Queima Diária

BI Analyst – CRM Focus

Queima Diária

Senior Back-end Developer – Payments Squad

Queima Diária