Outsourcing Business Owner responsible for managing outsourcing and ICT relationships in fintech. Leading contract reviews and compliance governance across the Client Impact team.
About the role
- Vendor Management Specialist managing the full lifecycle of IT and software vendors for Quantcast's corporate technology team. Ensuring compliance and optimizing vendor relationships in a hybrid work environment.
Responsibilities
- Maintain an accurate vendor database including key contacts, contract details, renewal dates, and performance metrics.
- Coordinate the onboarding of new software vendors, ensuring completion of compliance, legal, and InfoSec checks.
- Manage renewals proactively to ensure uninterrupted service and optimal contract terms.
- Obtain and validate vendor quotations, negotiate where appropriate, and coordinate approval workflows.
- Support Legal and Vendor Risk Management teams with contract reviews, NDAs, and data processing agreements.
- Ensure all vendor documents are up-to-date and stored in compliance with internal governance.
- Monitor adherence to SLAs and escalate performance or compliance issues when required.
- Work with Finance/Accounting to raise POs, track invoices, and reconcile payments.
- Maintain visibility of vendor spend and identify opportunities for savings or consolidation.
- Support internal audits by maintaining clear, accurate documentation of all vendor activities.
- Prepare regular reports and dashboards summarizing vendor performance, contract status, and renewal forecasts.
- Collaborate with stakeholders to align vendor services with business objectives.
- Act as the main contact for assigned vendors, ensuring strong communication and issue resolution.
Requirements
- 2–4 years of experience in vendor management, procurement, or contract administration.
- Strong understanding of vendor lifecycle management tools (e.g. Certa, NetSuite, Concur, Contract Wrangler).
- Excellent organisational, analytical, and communication skills.
- Working knowledge of licensing models, SaaS renewals, and contract structures.
- Proficient in Excel and Google workspace.
- Experience managing IT or software vendors in a global organization.
- Understanding of data protection, GDPR, and vendor risk management.
- ITIL or Software Asset Management (SAM) certification is advantageous.
- Experience managing enterprise software subscriptions such as Microsoft, Atlassian, Google Workspace, Salesforce, AWS, and other major platforms.
Benefits
- Eligibility for performance bonus
- Equity
- Comprehensive benefits package
- Generous vacation
- Medical coverage
- Dental coverage
- Vision coverage
- Retirement plans
Job title
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