Business Analyst developing and maintaining reporting capabilities for Wolters Kluwer’s compliance services. Focus on Power BI dashboards and operational excellence through data analysis.
About the role
- Business Analyst developing and maintaining Power BI dashboards for Wolters Kluwer's financial services division. Collaborating with stakeholders to transform data into insights in a hybrid work setting.
Responsibilities
- Build, enhance, and maintain Power BI dashboards, scorecards, and automated reporting
- Use Power Automate and automation tools to streamline manual reporting processes
- Partner with stakeholders to understand business objectives, processes, and information needs
- Analyze operational, financial, customer, and workflow data to identify trends and risks
- Support measurement of Operational Excellence initiative outcomes by tracking KPIs for productivity, quality, turnaround time, customer satisfaction, and cost-to-serve
- Assist in developing forecasts, capacity models, and trend analyses
- Monitor SLAs and provide early indicators of performance risk
- Create executive-ready insights to summarize risks, trends, and recommendations
- Support reporting intake process to capture, categorize, and prioritize requests
- Contribute to reporting governance including definitions, naming conventions, and version control.
Requirements
- Bachelor’s degree required (Business, Analytics, Information Systems, or related field preferred)
- 5+ years in reporting, analytics, business intelligence, or operational analysis
- Strong Power BI, Power Automate and Excel skills
- AI analytics is a plus
- Relevant BI or analytics certifications (Power BI, Tableau, SQL, or similar) preferred
- Experience building dashboards (Power BI preferred) and automated reporting
- Strong analytical skills and ability to translate business questions into insights
- Experience with process improvement and measurement frameworks
- Excellent written and verbal communication skills, including executive-ready insights.
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
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