Senior Corporate Account Manager at CrowdStrike, maximizing customer satisfaction and engagement. Serving as the main contact point and driving new sales growth for regional customers in the cybersecurity space.
About the role
- Senior Revenue Cycle Relationship Manager managing customer accounts and relationships at Qualifacts, a healthcare software provider. Delivering exceptional service and driving client engagement.
Responsibilities
- Responsible for providing oversite of a customer's revenue cycle relationship
- Act as the advocate for the customer in the relationship with Qualifacts
- Serve as the primary point of contact for RCM clients, managing their accounts
- Drive client engagement and delivering top-notch service
- Collaborate with cross-functional teams to ensure a smooth onboarding process for new RCM clients
- Monitor key performance indicators (KPIs) and financial metrics for clients
- Communicate regularly with clients to provide updates on their account status
Requirements
- Bachelor’s degree, plus 4 years of related experience in client success, account management in healthcare or RCM industry; or master’s degree and 2 years of related experience
- Experience in a customer facing role in healthcare with increasing levels of responsibility using EHR applications for medical billing, or Behavioral Healthcare billing
- Experience with state billing requirement and insurance standards across different states
- Deep understanding of revenue cycle management processes and healthcare billing with proven success with increasing complex accounts
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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