Director of Account Management at Firebird executing strategies to boost performance across DSPs. Collaborating with partners and driving artist opportunities and revenue.
About the role
- Revenue Cycle Relationship Manager providing oversight of customer relationships and engaging with RCM clients in behavioral health. Collaboratively manages accounts and ensures effective service delivery.
Responsibilities
- Provide oversight of a customer's revenue cycle relationship and act as the advocate for the customer
- Serve as the primary point of contact for our RCM clients, managing their accounts and driving client engagement
- Collaborate with cross-functional teams to ensure a smooth and efficient onboarding process for new RCM clients
- Continuously monitor key performance indicators (KPIs) and financial metrics for clients, identifying areas for improvement
- Regularly communicate with clients to provide updates on their account status and offer best practices
Requirements
- Bachelor's degree, plus 3 years of related experience in client success, account management in healthcare, or RCM industry; or master’s degree and 1 years of related experience
- Experience in a customer facing role in healthcare with responsibility using EHR applications for medical billing, or Behavioral Healthcare billing
- Experience with state billing requirements and insurance standards across different states
- Exhibits strong RCM knowledge
- Strong software knowledge
- Competent with reporting and data analytics in support of engagement requirements
- Competent in all aspects of Customer and Qualifacts compliance needs – including GAAP, Medicare/payer requirements, and State and Federal mandates
- Strong analytical skills with the ability to interpret data and trends.
- Exposure to behavioral/mental health care strongly preferred.
Benefits
- Qualifacts is an equal opportunity employer
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager managing relationships with healthcare providers in oncology. Delivering client service and supporting test requests for cancer diagnostics and treatments.
Account Manager for Johnson & Johnson's Neurovascular solutions, focusing on customer acquisition and support across several German regions.
Key Account Manager overseeing B2B client accounts in the advertising sector. Focusing on customer retention and revenue growth with no cold calling involved.
Key Account Manager providing sales management for OEMs in battery technologies. Managing key customer relationships and driving $0.5B growth opportunity pipeline.
Technical Key Account Manager responsible for the technical support of key customers. Collaborating with teams to optimize performance and manage complex projects.
Business Banking Relationship Manager delivering financial solutions to small businesses in Baltimore Metro Area. Managing high value client relationships and supporting profitability growth of client base.
Territory Manager driving sales and building customer relationships at US Foods. Focused on foodservice distribution and engaging customers in Virginia's market.
Territory Manager driving sales and customer relationships at US Foods. Building successful partnerships in foodservice distribution across Fairfax County, Virginia.
Strategic Partner Manager responsible for driving partnership growth across financial institutions at Emburse. Collaborating cross - functionally to maximize revenue and value for partners and customers.