Electronic Warfare Program Manager overseeing critical EW contracts at a government facility. Leading program execution and maintaining strong customer relationships with strategic growth initiatives.
About the role
- Program Manager leading Customer Acquisition Platform for Card business at a top financial institution. Overseeing platform roadmap, production support, and client relationships.
Responsibilities
- Own and manage the platform roadmap, including prioritization, release planning, stakeholder alignment, and delivery.
- Lead enhancement initiatives, intake management, backlog grooming, and sprint planning in partnership with engineering, product, and QA teams.
- Oversee end-to-end production support, including monitoring, triaging issues, coordinating RCA, and driving resolution to prevent recurrence.
- Establish and run steady-state governance cadences including weekly status / backlog review meetings, monthly steering committee or roadmap updates, quarterly strategic business and platform performance reviews.
- Ensure the client is well-informed, aligned, and satisfied through proactive communication, transparency in execution, and reliable delivery.
- Serve as the primary point of contact, driving consistent and trusted leadership across technology, operations, and business counterparts.
- Utilize credit card and customer acquisition expertise to guide capability development, funnel optimization, and innovation opportunities.
- Track and report on KPIs, platform health metrics, conversion funnel performance, SLA adherence, production stability, and delivery velocity.
- Build strong cross-functional and leadership relationships to expand opportunities and grow platform usage across business lines.
- Maintain clear documentation, program updates, dashboards, and executive-level communications.
Requirements
- 8–10 years of Program / Platform Management experience, including delivery leadership for enterprise-scale products or digital programs.
- Mandatory experience in banking, with preference for cards, consumer lending, or customer onboarding/acquisition.
- Proven track record of managing client-facing delivery, including running governance cadences and executive-level communications.
- Strong understanding of the credit card acquisition funnel—prospecting, pre-screening, pre-qualification, application initiation, and onboarding.
- Ability to influence and collaborate across engineering, product, data, compliance, and business teams.
- Strong analytical skills with experience converting KPIs and platform metrics into insights and action.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Program Manager overseeing enterprise - wide audit portfolios at Highmark Health. Responsible for governance, resource planning, and continuous improvement initiatives.
Program Manager driving Supply Chain Transformation at HP. Leading modernization initiatives for supply chain planning and operational efficiency.
Senior Program Manager at Intel leading advanced substrate packaging solutions for next - generation AI devices. Collaborating with global suppliers and ensuring timely project deliveries in a fast - paced environment.
Senior Program Manager overseeing spacecraft program performance at L3Harris Technologies. Managing cost, schedule, and technical requirements with a focus on collaboration and risk management.
VP Program Manager overseeing client - facing global technical teams for large scale platform implementations. Driving successful client outcomes through strategic leadership and technical expertise.
Agile Program Manager guiding software product development efforts at Broadcom Inc. Ensuring collaboration between Product Management, Engineering, and User Experience for high value solutions.
Program Manager II leading material program management and ensuring technical performance for subcontractor efforts at Sierra Space. Focused on budgeting, scheduling, and program execution while collaborating with cross - functional teams.
Program Manager for Remote Patient Monitoring responsible for operational, financial, and clinical oversight at Essen Health Care. Leading a team to improve patient outcomes and efficiency.
Program Manager, Marketing at Baseten overseeing operational execution of marketing initiatives. Driving campaign execution and cross - functional alignment in a rapidly growing AI company.