Assistant Store Manager responsible for customer service and sales gains at Lids retail store in Willow Grove, PA. Collaborate with associates to maintain visual standards and professional appearance.
About the role
- Transformation and Excellence Manager executing change initiatives within the Finance division at QBE. Leading continuous improvement efforts and engaging stakeholders for successful outcomes.
Responsibilities
- conduct discovery sessions to understand current processes, challenges and opportunities; gather and document business requirements and pain points through stakeholder engagement and data analysis
- analyse and identify root causes of business issues; assess the impact of proposed changes on processes and systems; guide thinking to ensure that problems and objectives are well understood and defined
- work with stakeholders to develop clear requirements, translating between Finance and wider business functions where required
- build and manage project plans, coordinating tasks and resources to ensure timely delivery; track progress and adjust plans as needed to meet objective
- build strong relationships with stakeholders across the business; ensure alignment and buy-in for change initiatives through clear communication and collaboration
- implement and manage change processes to ensure smooth transitions; minimise disruption and support adoption of new ways of working
- maintain accurate and comprehensive documentation of process taxonomy and change activities
- support small-scale change initiatives that drive continuous improvement; contribute to building a culture of improvement within FAL
- understand the processes, data flows and systems that Finance function operates in; develop the end-to-end view to effectively contribute to the Finance modernisation and continuous improvement initiatives.
Requirements
- Insurance experience preferred
- Experience of line management and coaching
- Finance end-to-end process knowledge preferred
- Ability to work cross-functionally and communicate effectively with technical and non-technical teams
- Experience working in a change environment leading or supporting change initiatives
- Able to identify problems, analyse data, and measure the impact of changes on processes and systems
- Confident working with stakeholders at all levels, building strong relationships and ensuring clear communication
- Hands-on experience with change management and continuous improvement, supporting teams through transitions and new ways of working.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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