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About the role
- Business Continuity Analyst delivering governance support and analytics for operational resilience in the insurance sector. Collaborating on data integrity and IT Service Continuity Management initiatives.
Responsibilities
- Provide operational resilience enablement through governance support, reporting and analytics, data integrity monitoring, and IT Service Continuity Management (ITSCM) program maintenance.
- Improve consistency, quality, and scalability of resilience services by executing recurring governance activities.
- Maintain data integrity across resilience tools, supporting reporting/insights (including Power BI automation).
- Coordinate ITSCM reporting, document maintenance, RCSA/audit support, and exercise coordination.
- Deliver governance, compliance, and operational resilience enablement activities through the Center of Excellence (CoE).
- Provide reporting and analytics support, producing dashboards, metrics, and insights for governance forums, management reporting, and resilience oversight.
- Conduct CMDB application reviews, identifying withdrawn, unauthorised, or incomplete records and coordinating validation and corrective actions with divisional stakeholders.
- Maintain third‑party data accuracy, including ongoing MSP flag maintenance and alignment of third‑party records across BCM and TPRM data sources.
- Support ENS system migration activities, including data extraction, data management, and ongoing maintenance of ENS templates as migration requirements are confirmed.
- Produce BC awareness and competency reporting, including extraction and generation of eLearning/KRI reports from HR systems (e.g., Workday).
- Deliver BCM tools uplift initiatives, including analysis of advanced reporting capabilities and identification of opportunities for automation and improved system insights.
Requirements
- Experience in roles involving business continuity (e.g. exercising), operational resiliency (e.g. recovery planning), risk management (e.g. RCSA), disaster recovery, data analytics and reporting, and DR and business continuity tools.
- Solid exposure in general insurance / finance industry
- Tertiary Degree or equivalent combination of education and work experience.
- Understanding of business continuity and DR principles, processes, and methodologies
- Strong analytical and problem-solving skills are crucial for identifying risks and developing effective solutions.
- Excellent communication (written and verbal) is needed to engage with stakeholders and convey complex information clearly.
- Ability to build relationships and work effectively with diverse teams and stakeholders is important.
- Strong organizational skills are needed to manage multiple tasks and projects simultaneously.
- Proficiency in relevant software and tools, such as Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Benefits
- Health insurance
- Professional development opportunities
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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