Hybrid Assistant Case Manager

Posted 8 hours ago

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About the role

  • Assistant Case Manager supporting self-insurance teams with administrative tasks in Australia. Main duties include managing invoices, data entry, and collaborating with stakeholders to ensure accuracy.

Responsibilities

  • Managing day-to-day administrative and processing tasks, including invoice payments, reimbursements, uploading reports, data entry and document management
  • Supporting lodgements and reporting within internal systems
  • Following up and engaging with key stakeholders in collaboration with the wider team
  • Assisting Case Managers and leaders to ensure claims tasks are completed accurately and within agreed timeframes
  • Helping maintain organised, compliant and up-to-date records across the portfolio

Requirements

  • Previous experience in an administration, processing or high-volume customer service role
  • Strong attention to detail and pride in delivering accurate work
  • The ability to prioritise tasks and manage multiple requests in a fast-paced environment
  • Comfort working through repetitive administrative work
  • A collaborative mindset and willingness to support team goals
  • Clear and professional written and verbal communication skills

Benefits

  • ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
  • Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
  • Life Leave, supporting the life events we all experience, leaving your annual leave for rest

Job title

Assistant Case Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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