Customer Segment Product Manager at Caterpillar developing customer segment strategies and engaging stakeholders. Requires collaboration with product teams and understanding of construction technology.
About the role
- Technical Product Manager for PTC’s SaaS platform, driving delivery across multiple Agile squads. Collaborating with stakeholders and engineering to translate strategies into actionable stories.
Responsibilities
- Translate product strategy and feature concepts (provided by Product Managers) into detailed technical requirements and well-scoped user stories.
- Own and prioritize the squad backlog, ensuring alignment with product and business goals.
- Lead backlog grooming, sprint planning, and reviews
- Work closely with Product Managers to align roadmap priorities and ensure technical feasibility.
- Partner with Engineering Leads to estimate complexity, remove roadblocks, and clarify requirements during development.
- Collaborate with QA, UX/UI, DevOps, and other stakeholders to ensure high-quality, user-centric deliverables.
- Communicate squad-level progress, risks, and tradeoffs clearly to Product Managers and leadership.
- Understand architectural implications of features and act as a liaison between technical and non-technical stakeholders.
- Contribute to conversations about system design, integration, APIs, data modeling, and scalability.
- Proactively identify and manage technical debt and dependencies across squads.
Requirements
- 4+ years in a Technical Product Manager, Product Owner, or similar hybrid role within a SaaS environment.
- Proven experience managing multiple Agile squads simultaneously.
- Strong technical acumen and experience working directly with software engineering teams.
- Deep understanding of Agile frameworks and product delivery best practices.
- Excellent communication skills, with the ability to translate between technical and non-technical audiences.
- Skilled at managing competing priorities in a fast-paced, cross-functional environment.
- Background in software engineering or systems architecture is a strong plus.
- Familiarity with tools like Jira, Confluence, Postman, Figma or Trello.
- Experience with cloud platforms (e.g., Azure, AWS), APIs, CI/CD pipelines, and microservices architecture.
- Certifications such as CSPO, SAFe PO/PM, or Pragmatic Institute are a plus.
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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