Hybrid Business Support Analyst – Energy Measurement

at Puget Sound Energy

• Job title: Business Support Analyst – Energy Measurement
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $70,200 - $99,800 per year
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Seattle, United States

About the role

• Business Support Analyst managing performance metrics and insights for gas measurement at PSE. Working collaboratively to enhance operations and compliance in the Energy Measurement Department.

Responsibilities

• Provides timely and relevant metrics and analysis for key departmental, operational, and financial processes.
• Works closely with other department analysts preparing operational schedules, forecasts, budget and staffing plans, and departmental dashboards.
• Performs analysis and provides recommendations involving complex business issues.
• Leads and manages internal and external project teams on various process improvement initiatives and customer service projects.
• Routinely applies process improvement methodologies to business processes and procedures.
• May perform emergency duty supervisor rotation and respond to call outs and other company-wide emergencies during core and non-core hours.
• Coordinates training efforts with other departments to ensure effectiveness and efficiency.
• Performs other duties as assigned.

Requirements

• Associate’s degree in business, economics, finance, or related, and 3 years experience in quantitative/qualitative analysis; or equivalent combination of education and/or work experience.
• Experience working with relational database systems (querying, analysis, reporting).
• Strong computer skills utilizing MS Office Suite (Excel, Access, Word, Outlook).
• Excellent problem-solving skills.
• Ability to understand and explain technical concepts.
• Excellent writing, communication, and customer service skills.
• Experience and desire to work in a team environment.
• Strong time management and organizational skills.
• Able to work independently in a fast-paced environment and prioritize assignments.

Benefits

• Medical, dental, vision, basic life, and short- and long-term disability insurance.
• Voluntary options of supplemental life insurance, accidental death and dismemberment insurance.
• Flexible spending accounts for health care and dependent daycare.
• Employee assistance program (EAP).
• 401(k) investment option.
• Cash balance retirement plan.
• Paid Time Off (PTO) and Paid Holidays.