Project Coordinator providing administrative support to Project Managers in services organization. Coordinating transactional business and managing smaller projects for customer satisfaction.
About the role
- Senior Escrow Specialist managing 3rd party insurance and tax vendors for escrow accounts. Ensuring compliance with RESPA guidelines and maintaining communication with internal departments.
Responsibilities
- Responsible for oversight of 3rd party insurance and tax vendor and all tasks surrounding escrow.
- Sets up escrow buckets for all consumer and commercial loans in the Core system.
- Provides oversight of 3rd party insurance and tax vendor.
- Reviews and clears any exception items received by vendors.
- Review coming due and exception reports.
- Completes review of letters the tax and insurance vendors send.
- Performs yearly escrow analysis and ensures analysis is completed within RESPA guidelines.
- Reviews and validates all overages and shortages on escrow analysis.
- Ensures all escrow overages are mailed within RESPA guidelines.
- Completes research on any requests sent by the branches, call center or other internal departments.
- Researches and responds to all inquiries received through the Escrow Mailbox.
- Pays all premiums associated with insurance, tax, or PMI invoices.
- Reviews loan balances monthly to ensure PMI is removed per FHA and CFPB guidelines.
- Responsible for the endorsements, monitoring of repairs and inspections for Loss Drafts accounts.
- Research and resolution for tax suits received.
- All other tasks as assigned.
Requirements
- High School Diploma, GED or Equivalent.
- Associates degree or equivalent from college a plus.
- Minimum 3 years consumer and commercial loan experience required.
- Must possess very detailed organizational skills and the ability to multi-task job duties.
- Ability to read, interpret, and respond professionally to internal and external customer correspondence.
- Ability to speak effectively and clearly in response to internal and external customer requests and inquiries.
- Ability to calculate figures and amounts, such as discounts, interest, commissions, and percentages.
- Must possess the ability to apply basic concepts of algebra.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
Benefits
- Prosperity Bank is an Equal Opportunity Employer.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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