Product Designer designing mobile - first B2B SaaS solutions for frontline workers and enterprise integrations at Blink. Collaborating with teams to enhance user experience and product accessibility.
About the role
- Mid-Senior UX Designer at EROAD creating customer-centric digital experiences across apps, web, and in-cab touchpoints. Collaborating with product managers to enhance design solutions and customer satisfaction.
Responsibilities
- craft digital experiences that are useful, usable and delightful for the customer
- Supporting the product managers in the development of product vision by conducting user research and prioritising our customers pain points
- Use metrics driven design thinking to look at our current user patterns and identify areas for product improvements and potential new offering
- Understand EROAD’s customers and their needs
- Use suitable user research techniques e.g. user interviews, on site observation, surveys and evaluate user feedback
- Partner with the UX team to develop customer centred user journeys
- Work with Product Managers and cross functional teams to identify possible design solutions through workshops and collaborative design sessions
- Engage in day-to-day activities with the Engineering Teams
- Promote human centred design and a consistent UX across all of EROAD product offerings
- Evolve and evangelize our design system
Requirements
- Extensive experience designing across digital platforms/technologies (responsive web, app, etc.) in large organisations or at scale
- Ability to create UX documentation (transaction flows, scenarios, wireframes, navigation models, prototypes, user interaction specifications) to communicate concepts and designs to the teams
- 4+ years of design experience with a focus in digital.
- Previous experience with presentation of ideas and proposals
Benefits
- competitive salary and benefits
- excellent career development opportunities
- fully paid medical insurance
- peer-to-peer recognition frameworks
- regular check-ins on culture, ways of working and Employee Experience
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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