Onsite Professional Services Consultant – Data Security

Posted 3 hours ago

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About the role

  • Professional Services Consultant overseeing implementations and consultative engagements for Proofpoint Data Security products. Collaborating on strategic program design solutions and managing client relationships.

Responsibilities

  • Oversee implementations and consultative engagements for Proofpoint Data Security products.
  • Develop new services, implement best practices, and assist in customer escalations as needed.
  • Ensure successful service delivery and customer success along with third party DLP solutions.
  • Manage and align client business priorities with data protection strategies.
  • Work on strategic program design solutions for protecting and managing data.
  • Address customer concerns and manage escalations in collaboration with other teams.
  • Present updates to management identifying risks, challenges, and proposed solutions.

Requirements

  • 4+ years industry experience in a customer-facing role
  • 4+ years of experience in IT consulting or related fields.
  • Familiarity with Data Security: Data Security Posture Management, Insider Threat Management, Endpoint Security, and/or Cloud Security concepts.
  • Proficiency in Windows Server environment; experience with web infrastructure components like IIS and MS SQL is advantageous.
  • Basic understanding of Linux infrastructure.
  • Exposure to Microsoft or Symantec DLP solutions is desirable.
  • Clear and effective communication skills, both written and verbal.
  • Demonstrated organizational abilities with a keen eye for detail.
  • Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually.
  • Proven ability to manage multiple tasks simultaneously and follow through to completion.
  • English proficiency in both technical and non-technical communication is required.
  • Technical Spanish speaking skills are desirable.

Benefits

  • Competitive compensation
  • Comprehensive benefits
  • Career success on your terms
  • Flexible work environment
  • Annual wellness and community outreach days
  • Always on recognition for your contributions
  • Global collaboration and networking opportunities

Job title

Professional Services Consultant – Data Security

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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