About the role

  • Case Manager responsible for comprehensive, individualized client services during residency and post-discharge recovery support. Delivering psychoeducational instruction while coordinating resources and referrals.

Responsibilities

  • The Case Manager plans, implements, and coordinates an array of comprehensive, individualized client services during their residency and in preparation for continuing care and safe, sober housing after discharge.
  • Perform patient screening, intake, orientation, and assessment.
  • Develop or refine an individualized service plan based on assessment and other collateral data; make referrals for services as identified in plans; provide or arrange for patient transportation; and follow up on referrals during residency and for at least 30 days after discharge.
  • Provide at least three individual case management sessions per patient per week; review individualized service plan, update as needed, and document the review in the patient's record.
  • Assist patients in developing motivation for recovery and engaging in recovery activities appropriate for the early stages of behavior change.
  • Document appropriately within client Medical Record.
  • Assist patients in identifying and linking to appropriate resources for immediate needs and for the next levels of continuing care, safe and sober housing, and other recovery supports; assist patients with interviews and visits to prospective programs and providers; provide or arrange transportation to interviews.
  • Conduct psychoeducational and motivation enhancement groups.
  • Attend staff meetings, case conferences and required training to coordinate with the program team and ensure quality of care and continuity in accordance with clinical policy.
  • Maintain working relationship with agencies, community resources, and families to coordinate services for patient care; provide information on substance abuse treatment resources and services; make necessary referrals; facilitate follow-up to ensure appropriate services have been delivered; and maintain aftercare follow-up system.
  • Establish and maintain patient files in accordance with internal, local, state and federal requirements and enter data in computerized and manual admission and discharge systems.
  • Conduct toxicology screens as needed.
  • Other duties as assigned

Requirements

  • Bachelor Degree curriculum from an accredited institution, or equivalent combination of education and experience, is preferred.
  • Knowledge of and experience with case management, is required.
  • Experience with substance abuse, mental health, health, housing, and community support services is required.
  • Experience with developing rapport with substance-abusing populations and referral and support systems is strongly preferred.
  • Experience managing patient services and computerized and manual records, is strongly preferred.
  • Experience complying with internal, local, state and federal requirements and regulations is strongly preferred.

Benefits

  • Exceptional customer/client service with the ability to resolve service issues
  • Strong clinical skills
  • Detail oriented
  • Able to work under pressure and meet deadlines
  • Flexible and dependable
  • Strong interpersonal, organizational and analytical skills
  • In-depth knowledge of Joint Commission and DHS standards

Job title

Case Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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