Solution Engineering Manager leading a high - performing team for B2B SaaS solutions at Ironclad. Collaborating with Sales and Customer Outcomes to drive customer value realization and team performance.
About the role
- Senior Solutions Consultant at ProductPlan delivering technical expertise for sales and customer success. Collaborating with product teams to enhance product adoption and customer satisfaction in a hybrid work environment.
Responsibilities
- Craft value-based presentations that address customer business problems and accelerate the adoption of the ProductPlan platform
- Participate in technical demonstrations and coordinate multiple technical resources
- Work with the Sales team to close new business by addressing prospects’ technical challenges
- Enable new Sales team members for success and transforming them into ProductPlan experts through training and support
- Collaborate with fellow team members as well as internal/external stakeholders to meet project milestones
- Own pre-sales technical support of prospects and partners from initial contact through product demonstration and close
- Gather and communicate customer and partner feedback to Product and Engineering teams to influence roadmap and usability improvements
- Collaborate with Marketing to support webinars, content development, and outbound messaging with solution-focused insights
- Develop and refine internal resources, demo environments, and best practices to ensure consistent, high-quality pre-sales experiences
- Own all security related items
Requirements
- 3+ years of sales engineering/solution consulting experience
- 2+ years product and/or product management experience
- Previous experience working with sales teams to close new business by addressing prospects’ technical challenges
- Ability to leverage strong technical aptitude to master ProductPlan’s product offerings, business model, services, and emerging technologies
- Strong presentation and storytelling skills with the ability to communicate clearly to both technical and non-technical audiences, both in-person and through virtual meetings, direct message, email, etc.
- Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive project
- Strong working knowledge of enterprise sales processes, with experience influencing complex buying decisions.
- Strong analytical and problem-solving skills to synthesize meaningful information from ambiguous data
- Experience acting as a technology evangelist
- Ability to work independently in a fast-paced environment and to adapt quickly to changing priorities
Benefits
- Flexible PTO
- Comprehensive health, dental, and vision insurance
- 401k options with employer match
- Employer paid Short Term Disability Insurance
- Employer paid Life/AD&D Insurance
- Performance-based incentives
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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