Staff Solution Engineer at Super Micro Computer responsible for addressing project issues and providing technical support. Collaborating with teams to deliver customer satisfaction in a fast - paced environment.
About the role
- Licensing and Compensation Engineer driving innovation in partner experience using SAP technologies. Supporting SAP technologies while collaborating with cross-functional teams to ensure platform stability and enhancements.
Responsibilities
- Support and maintain SAP technologies related to partner compensation and licensing, including APM (ICM), ALM, OK2, and Advanced Workflow.
- Perform analysis, design, development, and integration on medium to high level complexity assignments.
- Develop and support automation capabilities through webservices and APIs.
- Troubleshoot and resolve incidents across the licensing and compensation platform, including integrations with internal and external systems.
- Collaborate with product analysts, quality engineers, and business stakeholders to deliver enhancements and ensure platform stability.
- Analyze job failures, support tickets, and backlog stories to identify trends and drive continuous improvement.
- Participate in Agile ceremonies and contribute to sprint planning, story refinement, and retrospectives.
- Document technical processes and contribute to knowledge sharing across the EPS team.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.
- 3+ years of experience supporting SAP technologies, preferably in compensation or licensing domains.
- Familiarity with SAP ICM/APM and ALM modules.
- Strong problem-solving skills and ability to manage multiple priorities.
- Excellent communication skills and ability to work cross-functionally.
- Experience with Agile methodologies and DevOps practices is a plus.
- SAP Certification in relevant Modules.
- Development Languages: Java, Groovy, SQL, Git, IntelliJ, webservices.
- Understanding of compensation payment structures for agents and familiarity with licensing and regulatory compliance frameworks governing producer eligibility to sell products.
- Ability to work independently and as part of a collaborative team.
- Commitment to continuous learning and process improvement.
Benefits
- Paid time off: We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what’s important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
- Leave programs: Securian’s flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
- Holidays: Securian provides nine company paid holidays.
- Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian’s 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
- Health insurance: From the first day of employment, associates and their eligible family members – including spouses, domestic partners and children – are eligible for medical, dental and vision coverage.
- Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
- Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including: Mental Wellness and Disability Pride at Securian Financial Securian Young Professionals Network Securian Multicultural Network Securian Women and Allies Network Servicemember Associate Resource Group
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