Working Student supporting Tech & Operations at Lumeus, a mental health startup. Collaborate on website maintenance, customer inquiries, and product integration.
About the role
- Operations Manager supporting Fnatic's growth in Japan. Overseeing esports operations and strengthening local fan relations.
Responsibilities
- Be a key driver of Fnatic's growth in Japan; identifying opportunities, providing localised expertise and ensuring alignment with wider Fnatic objectives
- Lead day-to-day operations of Fnatic’s Japan-based professional gaming programme, including bootcamp planning, visiting team support, and local provider management
- Optimise player experience and foster a high-performance environment
- Build strong relationships with game publishers, tournament operators and other stakeholders in the Japanese esports ecosystem; strengthening our credibility, reach, and future talent pipeline
- Contribute to Japan/APAC title exploration and scouting workstreams in collaboration with Fnatic’s central Pro-Gaming team, especially Esports World Cup
- Play a prominent role in shaping Fnatic’s long-term facility strategy in Japan, supporting exploration, partner outreach, and setup planning
- Facilitate local execution of brand and partner activations in Japan, acting as an operational bridge between central teams and local stakeholders
- Develop new business opportunities in Japan with direction of HQ Partnerships leadership, and provide local expertise
- Work closely with the Creators team to identify and sign Creator talent of interest in APAC markets
- Manage key partner relationships with local wholesale/licensing stakeholders
- Provide assistance to Legal and People & Culture departments to facilitate local entity administrative requirements, immigration and other compliance
- Execute ad-hoc Japan-focused projects as directed by Fnatic leadership
Requirements
- Strong knowledge of the esports ecosystem in Japan (especially Apex Legends, Valorant and FGC)
- A confident, reassuring presence; able to build rapport with people from all backgrounds (pro talent, commercial representatives, fans and more)
- Resourcefulness and entrepreneurial mindset
- Ability to work autonomously and achieve outcomes without close direction
- Solid event/project management skills; comfortable dealing with the unexpected
- Commercial and marketing nous, with a desire to bring fans on our competitive journey
- Excellent verbal and written communication in English and Japanese, other languages desirable.
Benefits
- Diversity, Equity & Inclusion: #AlwaysFnatic
- We're happy to consider reasonable adjustments where needed to fully participate in Fnatic’s recruitment experience - just let us know.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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