Logistics Manager overseeing freight operations at Twelve. Focusing on data - driven insights and operational improvements within logistics coordination and compliance.
About the role
- Logistics Coordinator for a global supplier of ingredients managing daily operations including deliveries, customer care, and project work. Role includes liaising with customers and preparing shipping documents.
Responsibilities
- Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier.
- Liaison with customers, warehouses, and carriers.
- Input of correct information onto internal system, to create forward allocations and warehouse instructions.
- Invoicing customers promptly, with correct VAT calculated.
- Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.).
- Handling enquiries, complaints and other aspects of customer service as required.
- Monthly stock reconciliations and handling follow-on enquiries from the finance department.
- Handling non-conformances.
- Occasional on-site inspection of warehouses.
- Processing charges invoices from warehouses, forwarders, and other suppliers.
- Project work.
- When necessary, due to holiday, medical leave etc., covering for fellow team member’s absences.
Requirements
- Experience in handling key accounts.
- Experience with any ERP system.
- Proficiency in MS Office applications.
- Outstanding business communication skills, both written and verbal.
- Commitment to customer service (both internal and external).
- Have enthusiasm for a fast-paced, dynamic environment where products and programs are evolving as the business grows.
Benefits
- Personal growth, including training and development opportunities
- Health Cash Plan
- Subsidised gym membership
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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