Analyst in Supply Chain focusing on process automation and improvements within order fulfillment. Collaborating with stakeholders in the procurement to pay process efficiently.
About the role
- Logistics Manager overseeing freight operations at Twelve. Focusing on data-driven insights and operational improvements within logistics coordination and compliance.
Responsibilities
- Own all inbound international shipments into the US across ocean, air, and ground
- Manage routing, booking, and execution across multiple countries of origin (APAC & EMEA regions)
- Track all shipments in a centralized system, proactively identifying potential delays and bottlenecks
- Ensure all shipments are planned, tracked, and delivered against program timelines
- Anticipate delays and proactively implement mitigation strategies (re-routing, shipping method shifts, etc.)
- Serve as the central point of truth for shipment status across internal teams
- Oversee US import compliance including HTS classification, duty rates, and documentation accuracy
- Partner with brokers and forwarders to ensure proper declarations and avoid delays or penalties
- Validate duty calculations and ensure alignment with landed cost assumptions
- Support tariff optimization strategies (e.g., country of origin shifts, classification strategies)
- Own freight cost validation from quote → invoice → final landed cost
- Audit and approve all freight invoices, identifying discrepancies and recovering costs where needed
- Partner with Production & Finance to ensure accurate freight COGS and margin tracking
- Build and maintain freight benchmarks (cost per CBM/kg, lane-level cost trends, etc.)
- Identify opportunities for cost savings through consolidation strategies, and carrier/forwarder negotiations
- Partner with Operations-Leadership to own relationships with US-based 3PLs and warehouse partners
- Ensure operational excellence across inbound receiving, inventory management, kitting support, and outbound fulfillment
- Monitor and enforce SLAs (receiving timelines, pick/pack accuracy, ship times)
- Identify gaps in current logistics workflows and implement scalable solutions
- Standardize SOPs across booking, tracking, and communication
- Maintain accurate logistics data across NetSuite and internal trackers
Requirements
- 5+ years of experience in logistics and/or supply chain management
- Experience with transportation, warehousing, inventory management, and distribution
- Experience with international shipping regulations (APAC & EMEA regions), customs procedures, and compliance requirements, including HTS codes and duty calculations
- Proven track record in negotiation, contract management, and cost control strategies
- Experience implementing TMS tracking systems to aggregate freight data
- Excellent problem-solving and decision-making abilities in a fast-paced environment
- Exceptional organizational and time-management skills with the ability to manage multiple priorities
- Strong leadership, communication, and interpersonal skills, with the ability to collaborate cross-functionally
- Experience working with NetSuite or other ERP systems
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook
Benefits
- Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
- Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year ! )
- Generous Paid Time Off – Including your birthday, personal days, time-off around holidays.
- Paid Parental Leave
- Summer Fridays
- Discretionary Bonus
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