Service Desk Analyst resolving user issues and providing technical support at Severn Trent. Engaging with Service Assurance and managing high priority incidents for effective service restoration.
PS
Hybrid Transformation Office Analyst
Posted 3 hours ago
About the role
- Transformation Office Analyst focused on supporting initiative delivery and reporting for Presbyterian Healthcare Services. Collaborating with leaders to ensure timely completion of projects.
Responsibilities
- Support problem solving with initiative Owners and Workstream Lead
- Identify initiative roadblocks or delays and communicate to TO team
- Ensure adherence to TO guidelines and processes; modify and reconcile reports when underlying data structures change; support documentation creation as required by Stage gates (L-gates)
- Partner with organizational leaders in a consultative nature to provide leadership to initiative resources in a manner that ensures timely delivery on commitments/tasks in support of broader initiative deliverables
- Align and lead cross-organizational resources to ensure successful delivery of the initiative
- Utilizing Wave Program Management tool, Excel or PowerPoint to design and prepare presentations and reports
Requirements
- Bachelors degree in business area or related field
- 5 years + required in a consulting, finance or planning work environment
- Experience supporting transformation initiatives, including data analysis, KPI tracking and project coordination
- Experience in Wave Program Management Tool a plus
Benefits
- medical, dental, vision, short-term and long-term disability
- group term life insurance
- other optional voluntary benefits
- Employee Wellness rewards program
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