Staff Product Manager leading new product innovations utilizing AI technology at Calendly. Focused on creating transformative product experiences for solopreneurs and small businesses.
About the role
- Senior Product Manager in charge of PPRO’s Customer Risk Platform for fraud prevention and compliance. Collaborating with engineering and risk teams for scalable risk management solutions.
Responsibilities
- Own and execute product strategy for fraud prevention, KYC lifecycle management, and AML monitoring as part of PPRO’s Customer Risk Platform.
- Drive product discovery and delivery. Partner with engineering, RiskOps, and Compliance teams to replace manual, fragmented processes with a scalable, API-driven risk and compliance platform.
- Standardise compliance flows across different customers and providers to enable proactive risk monitoring, periodic due diligence, and regulatory compliance.
- Deliver programmatic risk management capabilities, including alerts, status updates, monitoring triggers, and case management through PPRO’s Global API and dashboard UI integration.
- Work hands-on with data to surface actionable insights that drive merchant risk scoring, fraud detection, and real-time monitoring responses.
- Define and track success metrics for fraud detection effectiveness, monitoring coverage, compliance automation, and operational efficiency.
- Collaborate closely with Commercial, Compliance, and Platform teams to embed risk intelligence into ongoing customer monitoring and lifecycle risk management.
- Stay on top of market expectations. Understand the evolving landscape of fraud trends, regulatory requirements, and payment scheme risk expectations to shape roadmap priorities.
Requirements
- Product leadership: Experience owning and scaling platform-level products in fintech, risk, or payment environments.
- Risk domain expertise: Understanding of fraud prevention, KYC lifecycle management, AML monitoring, and broader compliance controls in payments.
- Data-driven mindset: Confidence working with structured and unstructured data to inform prioritisation and product design.
- Technical acumen: Comfort working with APIs, data pipelines, and collaborating closely with engineering teams.
- Execution focus: Ability to move from vision to delivery with a pragmatic and iterative approach.
- Cross-functional collaboration: Proven ability to partner with RiskOps, Compliance, Commercial, and external partners.
- Customer-centric thinking: Passion for building efficient risk and compliance tools that empower users and partners.
- Languages: English required. German, Spanish, or Portuguese is a plus.
Benefits
- Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working.
- 30-day holiday allowance
- Work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
- €1,000 annual budget to support your professional growth
- Leadership cafés and on-the-job training
- Various insurances including accident insurance, disability insurance, direct insurance (bAV) and travel insurance.
- Gym membership support
- Enhanced family leave
- Mental Health Platform for therapy and courses.
- Pet-friendly office
Job title
Job type
Experience level
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Degree requirement
Location requirements
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