Associate Surgical Account Manager focusing on cardiac solutions for leading medical device company. Collaborating with sales and clinical teams to improve heart recovery outcomes in multiple US states.
About the role
- Account Management Director leading strategic client relationships at PPRO for a 12-month fixed-term contract. Overseeing a team of Account Managers to drive revenue growth and customer satisfaction.
Responsibilities
- Provide strategic leadership across our account management function
- Support and enable the Account Management team to build strong, trusted relationships with key decision-makers at client organisations
- Drive the Account Management team to develop and execute sophisticated, data-driven strategic account plans
- Make strategic decisions that impact one or more teams, domains, or departments
- Build strong relationships with key decision-makers at client organizations
- Serve as the voice of the customer internally
- Lead, challenge, and mentor a team of senior Account Managers
- Promote innovation and foster a learning culture
Requirements
- 8+ years of progressive experience in strategic account management, partnerships, or sales
- Proven leadership experience with a track record of motivating and developing high-performing teams
- Proven track record of driving portfolio growth, influencing senior client stakeholders, and navigating complex decision-making environments
- Comfortable operating under ambiguity, aligning department-level strategy with shifting market or business conditions
- Skilled at nuanced, solution-focused communication and providing actionable feedback across levels
- Experience building, mentoring, and developing diverse and inclusive teams
- Ability to drive customer-centric innovation and foster a culture that rewards experimentation and learning
- A natural collaborator who builds genuine relationships across internal and external networks and champions the achievements of others
Benefits
- Hybrid working - 3 days per week on site expectation
- 28-day holiday allowance
- Work from abroad policy for up to 30 days per year
- GBP 500 annual budget for professional growth
- Leadership cafés and on-the-job training opportunities
- Medical insurance (BUPA health care plan)
- 5% matching pension plan through Now Pensions
- Enhanced family leave
- Workplace nursery scheme to save on childcare through salary exchange
- Contribution towards gym membership
- Access to mental health platform for therapy and well-being support
- Pet-friendly office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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