Wealth Client Relationship Manager operationally leading advisory teams for high - net worth clients. Supporting financial goals and implementing financial plans in a collaborative environment.
About the role
- Account Management Director leading strategic client relationships at PPRO for a 12-month fixed-term contract. Overseeing a team of Account Managers to drive revenue growth and customer satisfaction.
Responsibilities
- Provide strategic leadership across our account management function
- Support and enable the Account Management team to build strong, trusted relationships with key decision-makers at client organisations
- Drive the Account Management team to develop and execute sophisticated, data-driven strategic account plans
- Make strategic decisions that impact one or more teams, domains, or departments
- Build strong relationships with key decision-makers at client organizations
- Serve as the voice of the customer internally
- Lead, challenge, and mentor a team of senior Account Managers
- Promote innovation and foster a learning culture
Requirements
- 8+ years of progressive experience in strategic account management, partnerships, or sales
- Proven leadership experience with a track record of motivating and developing high-performing teams
- Proven track record of driving portfolio growth, influencing senior client stakeholders, and navigating complex decision-making environments
- Comfortable operating under ambiguity, aligning department-level strategy with shifting market or business conditions
- Skilled at nuanced, solution-focused communication and providing actionable feedback across levels
- Experience building, mentoring, and developing diverse and inclusive teams
- Ability to drive customer-centric innovation and foster a culture that rewards experimentation and learning
- A natural collaborator who builds genuine relationships across internal and external networks and champions the achievements of others
Benefits
- Hybrid working - 3 days per week on site expectation
- 28-day holiday allowance
- Work from abroad policy for up to 30 days per year
- GBP 500 annual budget for professional growth
- Leadership cafés and on-the-job training opportunities
- Medical insurance (BUPA health care plan)
- 5% matching pension plan through Now Pensions
- Enhanced family leave
- Workplace nursery scheme to save on childcare through salary exchange
- Contribution towards gym membership
- Access to mental health platform for therapy and well-being support
- Pet-friendly office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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