Hybrid IT – Systems Administrator

at POLLY LONDON CERAMICS

• Job title: IT – Systems Administrator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £26,279 - £28,140 per year
• Degree requirement: High School Diploma
• Tech skills: Cloud
• Location requirements: Hybrid, Worthing, United Kingdom

About the role

• IT & Systems Administrator supporting IT operations at Bird & Blend Tea Co. Handling systems administration, ensuring data integrity, and collaborating with various teams.

Responsibilities

• Support the general operational performance of our IT systems and processes, ensuring seamless service levels for our stores, website & warehouse teams.
• Be a point of contact for team members with any issues across any of our systems and problem solve, either independently or in collaboration with agencies, contractors and software support teams (external) to resolve.
• Play a key role in maintaining our databases to ensure data integrity and effective feeds into all systems.
• Work closely with the D2C digital team and the B2B team to provide support.
• Strive to continually improve IT service and performance.

Requirements

• Experience with desktop systems and applications
• Proven experience in a similar role or training in a similar subject.
• Experience in a similar industry (Retail, FMCG) is desirable but not essential.
• Foundation knowledge of IT concepts - including networks, cloud and hosting technologies, end-user-devices, operating systems, and applications.
• A willingness to learn and adapt to overcome challenges faced on a daily basis.

Benefits

• Friendly and supportive team culture: Enjoy working alongside a team of like-minded individuals who value collaboration, camaraderie, and fun in the workplace.
• Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company-sponsored pension scheme, ensuring peace of mind and financial stability in retirement.
• Holiday accrual that grows with loyalty : Enjoy 25 days holiday (plus bank holidays ) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service.
• Your birthday off!
• Life Insurance & Income Protection: providing financial security and peace of mind for you and your families.
• Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you all..
• Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed.
• Complimentary drinks and snacks : Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office.
• Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation.
• Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well-being and address any personal or work-related challenges.
• Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax-efficient savings.
• Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back.
• Dog-friendly office: Bring your furry friend to work and enjoy a pet-friendly environment that promotes work-life balance and companionship.
• Enhanced family-friendly policies, flexible working and open to discussing your individual circumstances!