Relationship Manager I at PNC providing cash flow solutions to small businesses. Managing client relationships and sales cycles to optimize cash flow and achieve client goals.
Responsibilities
Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share
Works with clients with basic levels of risk and complexity of needs
Manages risk/return and drives quality for new and/or existing clients
Actively identifies and mitigates different types of risk
Focuses on increasing client engagement and loyalty
Builds an effective network of internal and external relationships to actively acquire new clients and/or expand existing clients
Leverages reporting and sales tools to proactively identify and convert sales opportunities
Demonstrates ability to analyze, evaluate and mitigate credit risk
Requirements
3+ years of relevant / direct industry experience
Knowledgeable of the values and practices that align customer needs and satisfaction
Ability to manage risk
Strong understanding of credit fundamentals and internal credit policies
Preferred Skills: Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
Competencies: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy
Bachelors degree
Certifications often desired.
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.
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