Operations Advisor at PNC supports critical operational processes and monitors performance metrics. Ensures compliance and drives improvement efforts within the operational unit.
Responsibilities
Supports a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met
Establishes and monitors process performance measurements and business impact
Prepares performance statistics and reports for internal stakeholders and senior management
Monitors the production workflow and assists team members with escalated process issues
Independently identifies and resolves exceptions and serves as a point of escalation
Monitors effectiveness and efficiency of production and/or process
Determines and/or drives change and improvement efforts in production and/or processes
Ensures the business adheres to policies, procedures and regulatory standards
Independently resolves compliance issues and drives risk mitigation activities
Requirements
2+ years of relevant professional experience
university/college degree, or a comparable combination of education, job specific certification(s), and experience (including military service)
Preferred Skills: Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Competencies
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service
Manager in Training for operations in the outdoor living products distribution attending hands - on training and managing distribution responsibilities.
Manager in Training for operations at POOLCORP, a leading outdoor living products distributor. Hands - on training with opportunities for growth and development in operations management.
Retail Operation Intern supporting daily operations of the retail department while gaining hands - on experience in the fashion industry. Learn from experienced professionals in the vibrant setting of Amsterdam.
IT Operations Manager responsible for overseeing IT operations at Cerapedics. Contributing to mission of transforming bone repair through leadership and technical management.
Event Coordinator & Banquet Operations at Wedgewood Weddings creating joyful experiences. Manage logistics and collaborate with diverse teams to deliver memorable weddings.
Operations Team Member in pet aftercare operations, packaging memorial items, and managing cremations. Working with a close - knit team in a compassionate environment.
Process Improvement Manager leading strategic initiatives for Ochsner Health. Driving process improvement goals and collaborating with multi - disciplinary teams in a healthcare setting.
Payments Team Lead at Western Alliance Bank overseeing payment reconciliation and operations. Provides support and guidance to a team ensuring compliance and timely processing of payments.
Chargé d'Opérations contributing to energy market processes optimization in a scale - up energy company. Involved in data preparation, reporting, and operational tools development.
Center Operations Specialist responsible for USO center operations and excellent customer service in Naples, Italy. Engage with service members and manage programs for their benefit.