Onsite Operations Advisor – Investor Reporting

Posted 5 days ago

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About the role

  • Operations Advisor at PNC supports critical operational processes and monitors performance metrics. Ensures compliance and drives improvement efforts within the operational unit.

Responsibilities

  • Supports a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met
  • Establishes and monitors process performance measurements and business impact
  • Prepares performance statistics and reports for internal stakeholders and senior management
  • Monitors the production workflow and assists team members with escalated process issues
  • Independently identifies and resolves exceptions and serves as a point of escalation
  • Monitors effectiveness and efficiency of production and/or process
  • Determines and/or drives change and improvement efforts in production and/or processes
  • Ensures the business adheres to policies, procedures and regulatory standards
  • Independently resolves compliance issues and drives risk mitigation activities

Requirements

  • 2+ years of relevant professional experience
  • university/college degree, or a comparable combination of education, job specific certification(s), and experience (including military service)
  • Preferred Skills: Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Competencies

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

Job title

Operations Advisor – Investor Reporting

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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