Hybrid Senior Digital Product Manager – Digital Marketing

Posted 2 hours ago

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About the role

  • Digital Product Manager for PNC's Digital Marketing organization managing localization efforts and performance metrics. Responsible for supporting translation and improving digital content across various platforms.

Responsibilities

  • Manage relationships as the primary daily contact person/traffic manager for Digital localization services
  • Work as the traffic manager between the teams managing English content for PNC.com, WBA, and Mobile (designers, producers, developers, testing), PNC Language Services, and multiple vendors.
  • Work directly in Adobe Experience Manager and with TransPerfect to resolve localization issues
  • Provide hands-on management during analysis, design, development, testing, implementation, and post implementation phases of Spanish content
  • Support the translation team by resolving questions and issues related to: source materials, target-language issues, Digital translation tools, and any other issues impacting successful on-time delivery of projects
  • Build and improve the tracking system in collaboration with Digital Data Science & Analytics - for recording metrics to ensure and prove that the performance of our services, to ensure quality and timeliness of localization services
  • Develop new performance metrics: help identify strengths and weaknesses of the current translation processes by measuring key production factors
  • Own and manage the LTP Product backlog and work with BSAs, Scrum Masters, and POs to implement stories and changes to Localization product set across 7+ applications

Requirements

  • 3+ years of experience with agile team methodologies like SCRUM or Safe agile methodologies.
  • Experience with Adobe Experience Manager, Java script, HTML, CSS, Angular, React, or other front end development frameworks.
  • Experience with language translation capabilities would be a plus

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

Job title

Senior Digital Product Manager – Digital Marketing

Job type

Experience level

Senior

Salary

$55,000 - $125,925 per year

Degree requirement

Bachelor's Degree

Location requirements

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