Account Manager developing and executing strategic account plans in healthcare sector. Building partnerships and enhancing operational efficiency while managing high - value negotiations in North - East Italy.
About the role
- Relationship Manager III in PNC's Commercial Banking, serving clients with complex financial needs and sales growth strategies. Managing and nurturing relationships to enhance client experience and business revenue.
Responsibilities
- Sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
- Typically works with clients with advanced levels of risk and complexity of needs.
- Works independently and may mentor other team members.
- Creates and drives strategy to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
- Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
- Manages risk/return and drives quality for new and/or existing clients.
- Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
- Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
- Drives client engagement and loyalty.
- Generates ideas and best practices within Relationship Management and may mentor others.
- Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
- Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services.
- Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
- As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for the most complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.
Requirements
- Preferred Skills Book Of Business
- Client Relationship Building
- Credit
- Credit Products
- Customer Engagement
- Decision Making
- Financial Analysis
- Identifying Sales Opportunities
- Competencies Business Acumen
- Client Relationship Management
- Credit Analysis and Verification
- Customer Experience Management.
- Decision Making and Critical Thinking
- Effective Communications
- Industry Knowledge
- Managing Multiple Priorities
- Portfolio Management - 1
- Prospecting.
- Sales Negotiating
- Selling.
- Tech Savvy
- Roles at this level typically require a university / college degree.
- Higher level education such as a Masters degree, PhD, or certifications is desirable.
- Industry relevant experience is typically 8+ years.
- Specific certifications are often required.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 8 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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