Program Management Director leading a team to deliver initiatives in support of PNC's Retail Lending organization. The role includes management of product strategy and program analysis within the team.
Responsibilities
Manage a team of project / program managers to deliver initiatives
Support Head of Servicing Product to develop and deliver Senior Leadership updates
Create, manage and prioritize product strategy, OKRs, backlog and roadmap
Oversee Program Analysis and Reporting; leverage insights to inform improvement opportunities
Support key internal processes, including Change at PNC, project funding and staffing, budgeting
Develop tracking and efficiency strategies across the product and tech organization
Requirements
8+ years of industry-relevant experience
5+ years of prior management experience
Proven leadership experience with a moderate to large scope of responsibility
University/college degree (Bachelor's preferred)
Familiarity with product development tools like Adobe, Tableau, FigJam, JIRA, Confluence, Figma
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
8 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service
Job title
Program Management Director – Retail Lending Servicing Product
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