Assistant Program Manager at North Suffolk managing direct support staff for disabled Individuals in a group home setting. Responsible for ensuring appropriate service delivery and client care in a supportive environment.
About the role
- Program Management Director leading a team to deliver initiatives in support of PNC's Retail Lending organization. The role includes management of product strategy and program analysis within the team.
Responsibilities
- Manage a team of project / program managers to deliver initiatives
- Support Head of Servicing Product to develop and deliver Senior Leadership updates
- Create, manage and prioritize product strategy, OKRs, backlog and roadmap
- Oversee Program Analysis and Reporting; leverage insights to inform improvement opportunities
- Support key internal processes, including Change at PNC, project funding and staffing, budgeting
- Develop tracking and efficiency strategies across the product and tech organization
Requirements
- 8+ years of industry-relevant experience
- 5+ years of prior management experience
- Proven leadership experience with a moderate to large scope of responsibility
- University/college degree (Bachelor's preferred)
- Familiarity with product development tools like Adobe, Tableau, FigJam, JIRA, Confluence, Figma
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 8 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Job title
Job type
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Degree requirement
Tech skills
Location requirements
Assistant Program Manager working with individuals in the group home, overseeing service delivery and staff performance. Responsible for crisis intervention, transport, and community integration activities.
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