Associate Director of Product Operations at Syneos Health managing product analysts and teams to analyze data for product decisions. Aligning technology initiatives with business goals across multiple departments.
About the role
- Product Operations Analyst at Pluralsight enhancing product performance through customer feedback management. Collaborating with design and product management to improve operational structure and reporting.
Responsibilities
- Triage and manage customer feedback to inform product strategy, roadmap decisions and prioritization.
- Partner with Design and Product Management leadership to define and track PM metrics, project health and operational reporting.
- Support prioritization frameworks and Product Development Lifecycle practices.
- Support the design and facilitation of Design and PM craft growth initiatives, including workshops and programs.
- Enable and optimize tools and workflows to improve team efficiency and visibility.
- Collaborate with cross-functional partners to identify, unblock and resolve operational challenges.
Requirements
- Requires a minimum of 3 years of related or equivalent experience; or 2+ years with an advanced degree.
- Experience supporting challenging org-wide initiatives that require a high degree of critical thinking
- A developing ability to navigate ambiguity and bring structure to evolving systems and processes.
- Emerging experience critiquing, improving and implementing product or operational workflows.
- Analytical background preferred, with comfort using data to inform decisions and measure impact.
Benefits
- Competitive compensation packages
- Medical coverage
- Unlimited PTO
- Wellness reimbursements
- Pluralsight subscription
- Professional development funds
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