Senior Account Executive engaging trial users and converting them into paying customers for Pipedrive. Collaborating with sales teams to enhance customer experience in various global markets.
Responsibilities
Own the full sales cycle for inbound trial users, from initial contact to conversion, ensuring a seamless onboarding experience
Engage trial customers via calls and emails to understand their business needs and demonstrate how Pipedrive delivers value
Conduct tailored product demonstrations to showcase Pipedrive solutions and guide users toward purchasing decisions
Track and manage customer interactions in Pipedrive, ensuring timely follow-ups and smooth deal progression
Support trial users through the decision-making process, addressing questions and overcoming objections to drive conversions
Draft quotes, send proposals, and guide customers through payments and contract completion
Coordinate multiple stakeholders throughout the sales journey, including legal, solutions engineering, and internal teams
Collaborate with sales and customer success teams to optimize lead distribution across designated markets
Support the Sales Team Lead with strategic initiatives and process improvements
Stay up to date with Pipedrive features and sales strategies to provide customers with the most effective solutions
Requirements
Minimum of 4 years of full-cycle sales experience as an Account Executive
Proficient in Pipedrive CRM with a strong understanding of sales processes
Experience in SaaS sales
Knowledge of diverse industries, including startups, real estate, fintech, and consulting
Excellent communication skills, including active listening, effective questioning, and relationship-building
Strong organizational skills and attention to detail, ensuring seamless follow-ups and accurate documentation
Ability to navigate challenges while maintaining a customer-first approach
Proficiency in Google Suite
Goal-oriented mindset with a competitive drive, focused on achieving targets and collaborating with the team to optimize sales efforts
Fluency in English; additional languages are a plus
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