Clinical Implementation Specialist providing education and implementation support on dental technology products. Engaging with clinicians and teams to enhance dental care and outcomes.
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Hybrid Clinical Solutions Implementation Consultant, Diagnostic Cardiology
Posted last month
About the role
- Clinical Solutions Implementation Consultant facilitating Philips diagnostic solutions with customers. Providing training and support for successful system implementation and adoption.
Responsibilities
- Providing implementation support, ensuring that optimal configuration and training services are included as part of the overall solution.
- Developing and implementing clinical training plans in partnership with technical consultants, local sales and service teams.
- Developing and maintaining long term customer relationships in support of recurring revenue strategy.
- Consulting with customers throughout the solution delivery and implementation for successful adoption of Philips solutions.
- Configuring and managing various components and software revisions of Philips solutions to accommodate operational workflow in the customer’s environment.
- Guiding the customer in testing workarounds, clinical integration, and new functionality.
- Analyzing the customer’s existing workflow and facilitating proper change management in the clinical or operational environment.
- Ensuring proper testing of the system and establishing a comprehensive training plan for transition to the customer.
- Identifying, investigating and resolving application issues and potential defects.
Requirements
- 3+ years of clinical experience in exercise, physiology, kinesiology, nursing, allied healthcare or equivalent
- Clinical education/teaching experience
- Exceptional communication and presentation skills
- Philips Diagnostic Cardiology Solutions Product Knowledge strongly preferred (Holter/cardiographs- TC70, TC50/ST80i Stress System/iECG)
- Flexibility and tolerance of ambiguity
- Project management skills
- High comfort level with technology and informatics concepts
- Detail oriented and organized
- Bachelor’s or Master’s Degree in Exercise Physiology, Kinesiology, Nursing, Business Administration or equivalent
- Ability to lift up to 60 pounds for product demonstrations and be comfortable with general installation tools
- Ability to travel 80% of the time and live near a metropolitan airport
Benefits
- PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
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