Senior Manager for Care Center Workforce Management at Truist leading strategy and governance. Overseeing performance and enhancing client experience at scale across various locations.
About the role
- Lead and grow UK Brand Homes portfolio at Pernod Ricard through operational excellence and strong P&L ownership. Inspire high-performing teams delivering world-class visitor experiences across sites in Scotland.
Responsibilities
- Lead and grow the UK Brand Homes portfolio
- Define and deliver a growth roadmap for UK Brand Homes
- Own the consolidated P&L for UK Brand Homes
- Drive growth across multiple revenue streams including experiential, retail, ticketing
- Provide consistent leadership across a multisite Brand Homes portfolio
- Ensure operational excellence and continuous improvement
- Lead and inspire a team of Brand Homes Managers and Supervisors
Requirements
- P&L Ownership & Business Acceleration experience
- Experience in operational management, retail, and customer service
- Strong analytical skills
- Data-driven and results-focused mindset
- Experience managing multi-site operations
- Excellent leadership and people management skills
- Strong communication and relationship-building skills
- Willingness to travel across sites
- Passion for travel and hospitality
- Understanding of whisky & spirits industry preferred
Benefits
- Private medical insurance
- Income protection
- Comprehensive Employee Assistance Programme
- 25 days annual holiday (increasing with length of service up to 27) plus public holidays
- Employee pension
- Share incentive plan
- Share ownership plan
- Life assurance
- Employee discounts from a range of high street retailers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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