Senior Manager of Intelligence & Insights driving analytics and client feedback for business growth. Leading a team and partnering across functions to inform strategic decisions and operational efficiency.
Responsibilities
Lead and mentor a team of intelligence and insights professionals, fostering collaboration and professional growth
Oversee the integration of competitive intelligence, client feedback, and analytics to deliver actionable insights that inform strategic decisions
Partner with internal stakeholders across functions to identify key intelligence needs and priorities, including but not limited to marketing (communications, client strategy, business development), finance, client leads and teams, and others as needed
Provide recommendations related to business development and firm operational efficiency
Ensure research and insights activities demonstrate clear business impact and ROI
Develop frameworks and processes for gathering, synthesizing, and communicating insights to both internal and external stakeholders
Drive a culture of curiosity, rigorous analysis, and storytelling with data
Champion initiatives to build new tools, dashboards, and reporting capabilities to support decision-making
Perform other duties, as assigned
Requirements
7+ years of experience across competitive intelligence, market research, and analytics, or related fields
3+ years of experience leading a multi-disciplinary team
Experience measuring and communicating the ROI of research and intelligence efforts
Strong analytical skills, with the ability to translate complex data into actionable insights; familiarity with data visualization tools
Excellent communication and storytelling skills; able to present insights clearly to diverse audiences
Comfortable designing processes, frameworks, and tools from the ground up
Collaborative mindset, able to work effectively with cross-functional stakeholders
Proven ability to prioritize high-value initiatives and identify the most important insights for business impact
Benefits
great health insurance
tuition reimbursement
paid sabbaticals
annual discretionary bonus
401(k) plan
medical, dental, and vision insurance
accrued paid time off plan starting at 20 days annually
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