Implementation Engineer managing the execution of fulfillment projects and system integrations for Stord's clients across the US and Canada. Collaborating with teams to ensure successful project launches and operational sustainability.
About the role
- Lead Implementation Specialist onboarding SMB and mid-market customers in travel and spend management at Perk. Consult on policies and ensure quick adoption of systems, based in Barcelona.
Responsibilities
- Lead onboarding projects for SMB/mid-market Travel & Spend customers.
- Apply change management and Finance acumen to consult customers and accelerate their adoption and activation.
- Configure Travel & Spend setups including policies, standard workflows, and standard Per Diems.
- Coordinate stakeholders across finance, HR, IT, and travel management.
- Set up and troubleshoot plug&play ERP integrations (Spend Export File, DateV, Xero).
- Configure and support SSO, HRIS, and SCIM integrations.
- Provide a world-class onboarding journey with early booking and expense activity.
Requirements
- Proven track of solid performance in implementation team (Travel) with a minimum of 6 months as Travel IS
- Solid technical acumen in supporting the self-serve Perk integrations SSO/HRIS/SCIM.
- Strong communication and stakeholder alignment skills with a customer-first mindset.
- A solution-oriented mindset and passion for overcoming challenges.
- Highly organized with a high level of administrative ability and keen eye for detail.
- Fluent French written and spoken.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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