Clinical Implementation Specialist providing education and implementation support on dental technology products. Engaging with clinicians and teams to enhance dental care and outcomes.
About the role
- Lead Implementation Specialist onboarding SMB and mid-market customers for travel management. Responsible for customer integrations and ensuring rapid adoption and seamless experience.
Responsibilities
- Lead onboarding projects for SMB/mid-market Travel & Spend customers.
- Apply change management and Finance acumen to consult customers and accelerate their adoption and activation.
- Configure Travel & Spend setups including policies, standard workflows, and standard Per Diems.
- Coordinate stakeholders across finance, HR, IT, and travel management.
- Set up and troubleshoot plug&play ERP integrations (Spend Export File, DateV, Xero).
- Configure and support SSO, HRIS, and SCIM integrations.
- Provide a world-class onboarding journey with early booking and expense activity.
Requirements
- Proven track of solid performance in implementation team (Travel) with a minimum of 6 months as Travel IS
- Solid technical acumen in supporting the self-serve Perk integrations SSO/HRIS/SCIM
- Strong communication and stakeholder alignment skills with a customer-first mindset.
- A solution-oriented mindset and passion for overcoming challenges.
- Highly organized with a high level of administrative ability and keen eye for detail.
Benefits
- 7-star experience
- Seamless integration
- World-class onboarding journey
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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