Quality Assurance Analyst helping Patreon improve content moderation and creator safety. Supporting a platform where creators earn through memberships and direct sales.
About the role
- Quality Manager assisting in Non-Conformance management and ISO compliance in Japan. Leading quality assurance initiatives with a focus on customer complaint resolution.
Responsibilities
- Lead Non-Conformance management and customer complaint investigation
- Assist Quality manager with implementation of the overall Quality system plans
- Coordinate with all relevant functions to set up ISO system
- Support Quality Improvement Projects / Tasks
Requirements
- Bachelor degree or above in chemistry
- Minimum 5 years in production, R&D or QA field
- Excellent knowledge of production/chemical and the respective Quality assurance/performance characteristics
- Good understanding of Quality/Environmental Safety standards (ISO 9001, IATF 16949, ISO 17025, ISO 18001, ISO 14001)
- Good communication skills with reading/writing/listening/speaking in English.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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