General Manager overseeing all aspects of store operations at PXG Retail Stores. Focusing on customer experiences and team performance with a strong sales emphasis.
About the role
- Branch Manager leading sales efforts at Peoples Bank, developing teams and building client relationships in Georgetown, KY. Focusing on meeting financial needs through consultative sales.
Responsibilities
- Will be responsible for employee and business development
- Will be responsible for managing a sales pipeline, sales activities, achieving assigned goals and surpassing scorecard metrics both individually and as a branch
- Must possess an ability to turn service encounters into dialogue-based meetings where other needs can be uncovered
- Acquires, uses, and maintains, consumer and business lending product knowledge and abilities to generate and execute lending and deposit products
- Responsible for interpreting documents such as safety rules, account documents, operating and maintenance instructions, compliance, consumer and business loan documents and procedure manuals
- Will be responsible for the support and leadership of branch staff in servicing clients and building a book of business focused on steady growth and consistent profit improvement
- Pro-actively meet the clients’ financial needs through our sales process
- Utilize Salesforce for client and prospect interactions and sales activities
- Make outside business calls to clients and prospects to acquire and retain business
- Must be able to establish, maintain and grow, working relationships with partners
- Must be able to energize development processes by conducting regular sales meetings and well-structured coaching sessions to provide balanced feedback with actionable items that ensure individual and branch success
- With the assistance of the Regional Manager, the Branch Manager will assign goals, monitor branch progress and make necessary adjustments to achieve exceptional results
- Responsible for managing and overseeing the day-to-day branch activities; developing, retaining and recruiting high quality staff; building on and maintaining world class service levels
- Establish and maintain an efficient, production and collaborative working environment based on continuous and effective staff communication
- Conducts weekly staff meetings to engage the team in the performance of the branch
- Conducts structured monthly or more frequent coaching sessions to provide balanced feedback with actional items that ensure individual and branch success
- Responsible for the preparation and delivery of performance feedback that includes quarterly and annual reviews, developmental action plans and disciplinary action, as applicable
- Responsible of ensuring team compliance with established policies and procedures which includes Retail Branch Standards
- Will be responsible for leading branch initiating and building external business and community relationships; managing Community Re-Investment Act strategies
- Will be responsible for monitoring and working branch delinquency in conjunction with our collection group; teller error and outage control
- Will be responsible for ensuring overall operational soundness of the branch which includes the annual branch assessment, compliance and regulatory requirements
- Will be responsible for understanding how to operate a cash drawer and provide coverage as needed based on branch requirements
- Will possess the knowledge to assist branch associates with troubleshooting and processing transactions on the Teller Insight platform
- Is responsible for researching and providing resolution to customer and branch concerns
- Consistently completes required training for all bank and branch policies and procedures
- Capture client concerns and provide solutions, via self or utilizing with other bank personnel, successfully within stated timelines
- Will perform special projects as assigned
Requirements
- Bachelor’s Degree or equivalent experience in the financial services industry
- 1-3 years’ experience in a manager role preferred
- Must be an energetic, enthusiastic team player
- Demonstrated previous sales success as an individual and as a leader
- Excellent communication, problem solving, customer service, cross selling and lending skills
- Must be a decision-maker with well-developed interpersonal skills to represent the Bank positively in dealing with clients, employees and the community
- Must possess strong leadership skills, great organizational skills and the ability to motivate and develop the branch team
- Must be able to pass background and credit standards to hold NMLS credentials
- Trustworthy and confidential behavior is essential in this role
- Knowledge and prior usage of computers and computer systems
- Ability to work individually and with others
- Must be able to travel (i.e. to Marietta Ohio Training Center) to attend internal education and meetings which in some circumstances could include overnight stay
- Travel also required to fill in at other branches as needed
Benefits
- 401(k) retirement plan with an employer match
- employee stock purchase plan
- various education assistance programs such as student loan and tuition paydown/reimbursement
- paid vacation and holidays
- much more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Dealer Performance Manager generating revenue growth through consultative selling at GWC Warranty. Developing relationships and retention strategies in the Western Pennsylvania area.
Dealer Performance Manager with GWC Warranty generating revenue growth through consultative selling and relationship management in West Michigan.
Construction Manager overseeing planning and execution of Verizon construction projects. Managing budgets, schedules, compliance with safety standards, and leading operational teams to ensure project success.
Manager overseeing warranty claims and ASP agreements for utility - scale PV and BESS assets. Ensuring timely resolutions and compliance with contractual obligations while liaising with various stakeholders.
QC Manager overseeing quality control for biologics and biomarker testing in a laboratory. Leading compliance with GLP regulations and managing a team of QC reviewers in Exton, PA.
Branch Manager directing operations and customer account responsibilities for Colonial Electric in Downingtown, PA. Overseeing distribution, warehousing, and sales while managing a team to ensure high customer satisfaction.
Assistant General Manager overseeing hotel operations, staff training, and customer service. Ensuring adherence to policies and maintaining high service standards in a hospitality environment.
Case Manager providing care coordination for individuals identified in High Utilizer Referral program at Family Service League. Working with various stakeholders to improve care and outreach efforts.
Reservations Manager leading a sales team to drive hotel revenue and maximize service excellence. Managing reservations processes and collaborating across departments for optimal performance.