Support Project Manager in all aspects of Tier 2 and Tier 3 project handling, ensuring compliance with Emerson policies. Collaborate closely with Project Managers and Project Engineers regarding commercial and technical reviews.
About the role
- Project Coordinator overseeing order management and customer satisfaction for Pella. Engaging closely with sales teams and external partners to manage product delivery and installations.
Responsibilities
- Coordinating the order entry, purchasing, scheduling, releasing, delivery, and possible installation of customer orders.
- Ensuring each detail in the customer’s order is addressed by managing orders from point of contract through final resolution.
- Working closely with sales teams, order fulfillment teams, and 3rd party providers to achieve customer satisfaction.
Requirements
- Must have High School Diploma or GED.
- AA or Technical degree preferred.
- 0-2 year’s customer service, or general business experience preferred.
- Proficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications.
- Excellent verbal and written English language skills are required.
Benefits
- healthcare
- dental
- vision
- paid vacation
- a generous 401(k) plan
- tuition assistance
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