About the role

  • Install, configure, and maintain Teams meeting devices and conferencing solutions with assistance from preferred vendors.
  • Partner with Corporate Communications team on planning and execution of large events (i.e. Quarterly Forum).
  • Advise business partners and executive admins on best practices for hosting events.
  • Customer minded approach with ability to react quickly to time sensitive situations.
  • Monitor performance of Teams meetings and AV setups; implement tuning strategies to ensure high-quality experiences.
  • Design and manage backup, recovery, and high availability solutions.
  • Collaborate with development and infrastructure teams to optimize meeting workflows and device configurations.
  • Create and maintain documentation for Teams and AV setups.
  • Perform capacity planning, forecast future needs, and work to eliminate outdated conferencing equipment.
  • Manage backup planning and testing for critical conference rooms.
  • Stay current with Teams conferencing features, AV best practices, and emerging collaboration technologies.
  • On-call support and maintenance during and after normal business hours as well as weekends (as needed).

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • 1+ years of hands-on experience with Microsoft Teams conferencing or related.

Job title

Audio-Visual Administrator

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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