Data Analyst supporting analytics and reporting for Pearson's International Higher Education team. Assisting in data operations, dashboard creation, and quality assurance activities.
Responsibilities
Assist with importing data from approved sources (e.g., PDH, OBIA/OBIEE) and help reconcile routine reports across geographies in Excel, PowerPoint, and Smartsheet.
Support teams in managing schedules, dashboards, and workflows; maintain tracker hygiene and status updates.
Create basic charts/graphs to compare plan, trend, and actual delivery durations; learn how to interpret deviations and flag risks.
Help prepare dashboards showing early/on‑time/delayed deliveries segmented by region; maintain refresh cadence.
Troubleshoot Smartsheet access issues following documented procedures; submit/track access requests and remove access when requested.
Perform data housekeeping (cleanup, deduplication) and support routine backups following team standards.
Update workflow/process documentation, including naming conventions and change logs.
Support quality assurance activities (spot checks, sample validation, link checks) under supervision.
Collaborate with business colleagues to understand reporting requirements; capture meeting notes and translate into task lists.
Contribute to developing new workflows and maintaining existing ones; draft step‑by‑step guides with screenshots where helpful.
Requirements
Currently enrolled in or recently completed a diploma/degree in Computer Science, Information Systems, Mathematics, Business Analytics, or related field (or equivalent experience). (Scaled from the original “Bachelor’s preferred”.)
Foundational analytical and problem‑solving skills; ability to break down ambiguous problems into steps.
Strong organization and time management; comfortable in a fast‑paced, distributed environment.
Clear written and verbal communication; attention to detail.
Basic experience with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Excel, PowerPoint).
Familiarity with Smartsheet or similar project/worksheet tools is an asset (training provided).
Benefits
Structured onboarding to Pearson collaboration, workflow, data, and document management best practices.
On‑the‑job mentorship from analysts and managers; regular feedback on tasks and deliverables.
Smartsheet training covering access control, automation, dashboards, and backup procedures.
Exposure to cross‑functional teams (Portfolio, Production, PSG, Marketing) and international stakeholders.
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