Global Solution Architect engaging with MDS and MPS customers to understand needs and provide adaptive solutions. Building relationships with key executives and conducting performance testing.
About the role
- Professional Solutions Engineer collaborating with Sales to pitch PayPal's capabilities to major North American partners. Leading technical design and pre-sales processes for high-volume customers.
Responsibilities
- Actively participate in the technical discovery phase with customers to understand their needs and requirements.
- Assist customers during the integration and onboarding process, ensuring smooth and successful deployment of solutions.
- Explain complex technical concepts to C-level executives and non-technical audiences, ensuring they understand PayPal's technology and value proposition.
- Record and review the solutioning process with the integration team to ensure technical and business requirements are met.
- Represent the technical voice of the customer internally, participating in product design and roadmap reviews to ensure customer needs are addressed.
Requirements
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- 8+ years of experience with Payments (Credit Card, Banking, Online, Offline, Checkout flows, Consumer Wallets, etc.), especially with e-commerce systems, payments gateways, and payment processors.
- 8+ years of experience in Solutions and/or Integration Engineering or Professional Services, preferably with large to enterprise-level companies engaged in e-commerce.
- 5+ years of experience with system discovery process, requirements gathering, systems architecture, or development.
- 5+ years of industry experience with POS systems/devices or mobile systems.
- 5+ years of industry experience with Vertical SaaS platforms solution design and/or integrations.
Benefits
- Health and life insurance
- Employee shares options
- Flexible work environment
- Paid time off
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