Professional Solutions Engineer collaborating with Sales to pitch PayPal's capabilities to major North American partners. Leading technical design and pre-sales processes for high-volume customers.
Responsibilities
Actively participate in the technical discovery phase with customers to understand their needs and requirements.
Assist customers during the integration and onboarding process, ensuring smooth and successful deployment of solutions.
Explain complex technical concepts to C-level executives and non-technical audiences, ensuring they understand PayPal's technology and value proposition.
Record and review the solutioning process with the integration team to ensure technical and business requirements are met.
Represent the technical voice of the customer internally, participating in product design and roadmap reviews to ensure customer needs are addressed.
Requirements
5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
8+ years of experience with Payments (Credit Card, Banking, Online, Offline, Checkout flows, Consumer Wallets, etc.), especially with e-commerce systems, payments gateways, and payment processors.
8+ years of experience in Solutions and/or Integration Engineering or Professional Services, preferably with large to enterprise-level companies engaged in e-commerce.
5+ years of experience with system discovery process, requirements gathering, systems architecture, or development.
5+ years of industry experience with POS systems/devices or mobile systems.
5+ years of industry experience with Vertical SaaS platforms solution design and/or integrations.
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