Operations Enablement Manager optimizing operational processes and planning at PayPal. Leading strategic initiatives to improve performance management and governance across the enterprise.
Responsibilities
Lead complex projects of diverse scope to optimize operational processes.
Participate in complex problem resolution and determine methods and procedures for new assignments.
Drive global process improvements within the organization.
Provide oversight and support for planning and management of financial, budget, and headcount targets.
Act as a liaison between business leadership, staff, and other key partners.
Influence the quality, efficiency, and effectiveness of business processes.
Utilize internal and external data to provide actionable insights for business growth.
Requirements
8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Integrate planning, financial, and operational inputs into a coherent governance model that supports decision-making, execution tracking, and accountability.
Define clear expectations for inputs, outputs, timing, and ownership across planning and governance processes.
Ensure follow-through on strategic and operational decisions by enabling structured tracking, reviews, and escalation mechanisms.
Strong analytical and synthesis skills, with experience translating data into insights and recommendations for leadership decision-making.
Proven ability to bring structure to ambiguity and design scalable operating processes.
Strong executive presence and communication skills; comfortable presenting insights and recommendations to senior leaders.
Advanced PowerPoint skills; experience working with dashboards and performance metrics.
Hands-on experience using AI tools to improve workflows, reporting, or insight generation.
Background in finance, analytics, or data strongly preferred; experience with BI tools (Tableau, Power BI) is a plus.
Experience with planning, reporting, or workflow tooling is a plus.
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