Hybrid Senior Manager, Business Operations

at PayPal

• Job title: Senior Manager, Business Operations
• Job type: Full Time
• Experience level: Senior
• Salary: $129,500 - $191,950 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Tableau
• Location requirements: Hybrid, San Jose, United States

About the role

• Operations Enablement Manager optimizing operational processes and planning at PayPal. Leading strategic initiatives to improve performance management and governance across the enterprise.

Responsibilities

• Lead complex projects of diverse scope to optimize operational processes.
• Participate in complex problem resolution and determine methods and procedures for new assignments.
• Drive global process improvements within the organization.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Influence the quality, efficiency, and effectiveness of business processes.
• Utilize internal and external data to provide actionable insights for business growth.

Requirements

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Enterprise Operating Cadence, Governance & Accountability
• Integrate planning, financial, and operational inputs into a coherent governance model that supports decision-making, execution tracking, and accountability.
• Define clear expectations for inputs, outputs, timing, and ownership across planning and governance processes.
• Ensure follow-through on strategic and operational decisions by enabling structured tracking, reviews, and escalation mechanisms.
• Strong analytical and synthesis skills, with experience translating data into insights and recommendations for leadership decision-making.
• Proven ability to bring structure to ambiguity and design scalable operating processes.
• Strong executive presence and communication skills; comfortable presenting insights and recommendations to senior leaders.
• Advanced PowerPoint skills; experience working with dashboards and performance metrics.
• Hands-on experience using AI tools to improve workflows, reporting, or insight generation.
• Background in finance, analytics, or data strongly preferred; experience with BI tools (Tableau, Power BI) is a plus.
• Experience with planning, reporting, or workflow tooling is a plus.

Benefits

• medical
• dental
• vision
• life and disability insurance
• parental and family leave
• 401(k) savings plan
• paid time off
• employee shares options
• flexible work environment