National Equipment Sales Manager responsible for improving customer satisfaction in dental technology sales. Develops key relationships and drives profitable sales growth across various regions in the United States.
Responsibilities
Responsible for driving profitable sales growth, across multiple equipment categories
Develops relationships with Doctors and key practice staff to generate referrals from current customers and manufacturers’ representatives
Plans, coordinates, and schedules events such as technical demonstration
Acts as a key resource across Strategic Accounts and other sales teams to identify opportunities and drive new equipment and technology sales
Work with Strategic Accounts sales and field sales teams to prepare for sales visits, including the development of client-specific sales strategies
Proactively seeks opportunities to discuss equipment and technology solutions based on specific customer and prospect needs, and emerging trends in the dental industry
Clearly explains benefits and features of equipment and technology solutions specific to the interests and needs of the customer, including communicating the financial benefits of equipment purchases such as return on investment
Works with branch leadership and equipment specialists to ensure projects are handled accordingly communicating and working with Patterson Internal Coordinators and Account Specialists to support each customer situation
Responds to customer queries, answers question and solves problems in a timely fashion.
Holds client relationship meetings to monitor satisfaction levels with Patterson’s service and support and illustrates all of the value-added services provided
Works closely with our vendor partners on products and sales presentations to these larger customers
Ensures compliance with pricing matrix for selected customer
Maintains accurate and updated equipment/technology products formularies for our Elite and Regional DSO customers
Updates technology SOP Manual as required
Provides services, answers question and follows up with current customers
Performs other duties as assigned
Requirements
4-year college degree in Sales, Marketing, Business or related field required
At least 5 years of experience in direct sales management
Special Markets Account experience desired
Strong analytical skills, with the ability to forecast sales revenues and prepare and maintain budgets
High level of integrity, confidentiality and accountability with strong work ethic and positive attitude
Sound analytical thinking, planning, prioritization, negotiating and execution skills
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
Excellent communication skills; both written and verbal
Proficient in Microsoft Office Products (Word, Excel, Power Point, etc.)
Benefits
Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
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