Full Time Coffee Specialist delivering exceptional customer service and driving sales at Nespresso, acting as an ambassador for the brand and promoting sustainability initiatives.
Responsibilities
Enthusiastically engaging in daily briefings in order to understand key objectives and meet deliverables;
Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.
Delivering the best customer experience by levering product knowledge and enthusiasm for the brand;
Creating positive brand experience for all stakeholders;
Promoting Nespresso’s sustainability mission by educating customers and prospects.
Requirements
1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers.
Demonstrated excellence in sales and customer service
Effective time management and interpersonal skills
Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.
Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage , Gender Affirmation Benefit and Health Spending Account)
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