About the role

  • Child & Family Care Manager providing compassionate, family-centered care coordination and support services for children and families. Collaborating with clinicians to address needs in a community-based behavioral health model.

Responsibilities

  • Conduct initial screenings and gather information to identify family strengths, needs, and goals
  • Collaborate with clinicians and families to develop and update individualized care plans that align with family-identified priorities
  • Work in homes, schools, and community settings to directly support families in obtaining housing, food, childcare, educational/vocational opportunities, and access healthcare services
  • Provide hands-on coaching for parenting strategies and youth skill building, reinforcing the family’s strengths while addressing challenges
  • Actively participate in High Fidelity Wraparound training and apply wraparound principles, while also providing direct support and intervention beyond facilitation
  • Support families in navigating systems such as schools, social services, child welfare, juvenile justice, and healthcare
  • Collaborate with clinicians, educators, healthcare providers, and other community partners to ensure integrated, holistic care
  • Provide ongoing follow-up, monitor progress toward goals, and adapt care plans based on evolving family needs
  • Maintain accurate documentation and uphold the highest standards of ethics, confidentiality, and cultural responsiveness
  • Promote family empowerment by facilitating advocacy, resource navigation, and capacity-building
  • Demonstrate flexibility and adaptability in supporting families across diverse community settings

Requirements

  • Bachelor’s degree in Social Work, Psychology, Human Services, or related field (required)
  • Prior experience in care coordination, case management, or working with children, youth, and families preferred
  • Training: Will receive specialized training and coaching in High Fidelity Wraparound upon hire
  • Valid driver’s license, auto insurance, and willingness to travel to homes and community settings
  • Bilingual (Spanish) preferred, depending on location

Benefits

  • Paid health, dental, vision, life, short- and long-term disability insurance
  • Flexible work hours
  • Discretionary Time Off (DTO)
  • 401(k) retirement plan
  • Employee Assistance Program (EAP)
  • Professional development support, including Wraparound training
  • Referral bonuses

Job title

Child & Family Care Manager

Job type

Experience level

Mid levelSenior

Salary

$26 - $31 per hour

Degree requirement

Bachelor's Degree

Location requirements

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