Product Manager responsible for defining vision and roadmap for Service Management services. Collaborating with stakeholders to align business needs with technology and ensure sustainable solutions.
About the role
- Head of Product crafting innovative learning experiences in EdTech through AI. Leading product strategy and user-centered design to drive transformation and growth.
Responsibilities
- Translate the founder’s strategic vision into a clear product strategy.
- Build and maintain the roadmap that connects business goals, user outcomes, and technological innovation.
- Ensure every feature supports the evolution of the Paradox ecosystem: Loops, PX Agents, Protocols, Membership.
- Be obsessed with user problems: talk to users weekly, analyze patterns, and identify where transformation breaks.
- Turn insights from behavioral science, coaching psychology, and learning design into actionable product hypotheses.
- Design loops, feedback, and rituals that make growth tangible.
- Apply Lean Startup methodology and scientific thinking to validate ideas through MVPs, not opinions.
- Define and track product success metrics (activation, retention, transformation rates).
- Prototype new experiences powered by AI.
- Create a visceral experience that translates into emotions of inspiration, awe from users.
Requirements
- 3–6 years as a Product Manager / Product Owner in EdTech, SaaS, or Consumer Tech.
- Bonus: experience in AI-driven products, learning design, or personal development platforms.
- You’ve shipped at least one major feature or product end-to-end, and can show measurable results.
- Uses Figma comfortably, prototypes directly.
- Critical thinking, Leadership, Time management, Work ethic, Attention to detail, Teamwork, Adaptability, Autonomy, Learning ability, Problem-solving, Assertiveness, Planning, Negotiation, Decision making, Active listening, Public speaking, Stress management, Influence
Benefits
- Competitive Salary
- Flexible working hours
- A company culture based on autonomy & accountability
- Remote culture from day one with the freedom to work from wherever you want
- Magnificent office in Dubai, Paris, Lisbon - it feels like home :)
- Standing desks paid by the company if you live far from our offices
- Work on Mac, for us it counts :)
- 350€ per year paid by the company to take care of yourself (for your gym, or dance class or whatever make you feel great)
- 150€ of books or education - At Paradox, we are learner lovers and we want to support you in that
- 6 1:1 coachings - A Paradox Coach supporting you on anything personal or professional, we want you to live your best life
Job title
Job type
Experience level
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Degree requirement
Location requirements
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