Onsite Store Manager

Posted 35 minutes ago

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About the role

  • Store Manager at Pandora overseeing a team and enhancing customer experiences in a high-performance retail environment. Engaging with customers and fostering a passionate store culture.

Responsibilities

  • Immerse yourself in our brand, culture, and product range, taking real pride in delivering exceptional customer experiences.
  • Spend quality time on the shop floor, engaging with customers and working alongside your team to drive results.
  • Lead, coach, and develop an Assistant Store Manager and a team of Retail Assistants.
  • Create a store culture filled with passion for our brand, where every team member feels empowered to be an outstanding brand ambassador.
  • Build a high‑performance sales environment that delivers memorable moments and consistently exceeds customer expectations.
  • Embrace opportunities to exceed commercial targets and KPIs, setting new benchmarks and celebrating success.
  • Coach, develop, and inspire a talented team, fostering accountability for individual and store performance through real‑time feedback and guidance.
  • Partner with the Divisional Sales Manager and Human Resources to identify and address performance concerns or policy issues.
  • Bring expertise across key areas — talent, brand, operations, and customer experience — ensuring timely execution of visual merchandising, smooth operational processes, and ongoing team development.

Requirements

  • Proven experience as a results‑driven Store Manager (3–5 years) in a high‑performance retail environment.
  • Strong communication skills, both written and verbal, with the ability to connect and engage with people at all levels.
  • Sharp business acumen and analytical thinking, with a track record of delivering positive results.
  • A talent for attracting, developing, and retaining high‑performing teams, with a focus on succession planning and internal growth.

Benefits

  • 60% staff discount
  • A paid day off on your birthday
  • Opportunities for ongoing development
  • Subsidised health insurance
  • Retail bonus scheme
  • Employee Assistance Programme
  • Generous jewellery allowance
  • Two Wellness Days each year to take time for yourself

Job title

Store Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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