Sales Advisor connecting customers with Pandora jewelry and enhancing their shopping experience. Responsibilities include achieving sales targets and providing exceptional customer service.
Responsibilities
Increase sales and achieve individual and store targets by applying Pandora sales techniques and working on key performance indicators (IDV, PM, TT)
Build strong connections between customers and the brand by creating an unforgettable experience through exemplary service and an approach tailored to each customer's profile, story and needs
Develop and share your expertise in jewelry and the Pandora brand to drive sales and deliver a memorable customer experience
Foster customer loyalty by encouraging enrollment in the loyalty program, showcasing new products and generating interest in upcoming launches
Assist with receiving deliveries, unloading and storing stock in the store’s designated areas
Act as a brand and store ambassador by embodying the company’s values (We Dream, We Dare, We Care, We Perform), maintaining an elegant appearance and professional presentation at all times
Highlight the store visual merchandising and maintain order and cleanliness in the back office
Requirements
Prior familiarity with the brand and a passion for Pandora jewelry is an asset
Positive attitude, proactive and motivated; enjoy working as part of a high-performing team
Ability to work in a dynamic, fast-paced environment—our stores are often very busy with long queues
Sales experience, preferably in a retail environment, is a plus
Excellent communicator with the ability to engage customers confidently
Availability on weekends and public holidays is preferred
Benefits
Store performance-based bonuses
Employee savings plan
Meal vouchers (€10.50 per day) via Edenred card
One additional day off for your birthday
Access to CSE (staff council) benefits
Personal discount on Pandora product purchases
Health insurance with 75% contribution covered by Pandora
Option to purchase CESU (household service vouchers) with a 50% company contribution
Training from day one on products, sales techniques and customer reception delivered by experienced trainers
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